I have to say. Con Edison lags in smart meter technology, which is already in about half of American homes. Smart meters emit pulsed microwave radiation which has been found by numerous studies to be health damaging. Smart Meters for Your Home and Business. I paid my final bill on December 16th. The government needs to get this disgusting company out of here and shut down for good. A big truck and a big digging machine arrived minutes later, and also came more guys. What they fail to understand that some families use more electricity than others (depends on the family member etc.). There are also reported issues per electric billing going up and/or going wrong due to the new smart meters. The number of pulses depends on where in the mesh network the smart meter is located and how often it is relaying data from other neighbors’ meters. Document your historical usage, and then call, email and write letters to your utility. But I guess ComEd deserves a portion of the credit for hiring such exemplary individuals. ComEd provides electricity to approximately 3.8 million customers in Illinois, which is around 70 percent of the state's population. Wind chills were predicted to fall below 0 degrees and I was not prepared to face the night without heat. We learned this month that, after a $3400 gas bill (supply and delivery) for the 4/15-5/15/20 time period, that the smart gas meter had malfunctioned. For more information about reviews on ConsumerAffairs.com please visit our Its location on this page may change next time you visit. Don't be scared or anxious of the outcome. I am telling you - if you have the option - go with ANYONE else. Smart energy: View current and past bills, check your usage and rates and start, stop or move services. Smart Meters Between now and 2022, we will be installing nearly 5 million smart meters. A number of utlities are seeing significant increases in smart meter deployments, including ConEd and Duke, which are adding over 3 million … Does anyone else see an issue with this process? When I called them, they told me that they can't do anything but to wait 12 months in order to re-enroll again in the automatic payments system. Smart meters: You all do an Excellent Job! Anyway it has nothing to do with gas. They will be carrying IDs, which you can ask to see. This review is more so for Yolanda. Due to Covid 19 we are sick, unemployed, low on money, and this is how ConEd treats us. We value your privacy. Your Monthly bill will decrease for the first month and then they will start charging you more and after one year, they will charge you a big amount. So I took a deep breath and wished for the best. EMF protection and EMF shielding … Unsubscribe at any time. If nothing wrong, why did they dig their gas well and the corner of my house. con edison smart meter problems. Unsubscribe easily. I HAVE PAID OVER $350 DOLLARS. Online account: Con Edison has noticed and, with the advent of smart meters, thinks it can do something about it. We have never even had ONE late payment. I canceled my service, calling on November 30th to end December 1st. Utility Services Skip Ribbon Commands Skip to main content We’re committed to helping families and communities recover from today’s economic challenges. I am very suspicious of what they did. Shortly after, she presented a feasible payment plan with specific explanation and amounts. They are an idiotic, bureaucratic government-like edifice that should be put to sleep. I have made several calls to this department and have been told each time that in order to see this credit (the kWh hours my system is creating) I need to go outside and watch the meter run backwards. Con Ed's own tech examined the meter, then told us that there was a broken part in the meter, and "the meter was spinning too quickly." Over 20 million Smart meters have now been installed in homes across the UK and if you haven't already had one fitted, it's likely that your supplier will be in touch about installing one in the not too distant future. Every month I get a notice that it's my last warning before disconnecting my electric. One of the worst companies and customer service I've ever come into contact with (and getting into contact in itself was a TIRESOME, almost impossible effort). Perhaps their atrocious, 1998-like website functionality, or their half-dozen different numbers to call, which of course always lead to ridiculous, Byzantine voice menu hell, seldom resulting in being able to speak with a human being. ComEd put me on their "black" list and I am not able to make automatic monthly payments anymore but need to call them each month, pay with a credit card and incur additional $1.75 fee. During the assessment, you can get energy-saving products installed for free, including programmable thermostats, hot water pipe insulation, advanced power strips and WaterSense showerheads. As a member of the ConsumerAffairs Research Team, Jonathan Trout believes having access to free, comprehensive information on products and businesses is vital to making smart purchasing decisions. Any tickets called in and now calls to the PSC. Now let me mind you, we bought a house on the credit we have and ComEd wants a deposit? If you have a choice, avoid them at all cost! I am switching to another Retail Electric Supplier (RES), I am just sad that delivery will still have to go through ComEd. This company is not yet accredited. I called and they said they would not refund the money, I would have to ask for the reimbursement through my old apartment or have my old apartment contact them, pay the services and they would reimburse me. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Con Edison made a huge billing mistake. We value your privacy. Initial ComEd complaints should be directed to their team directly. I used to live 3 minutes away (in car) from my new house, now when we moved to the new house our electricity usage went from 300 Kwh to 730 Kwh in one month! They will tell you good things about their services and programs but they will rip you off so easily. Besides that I may just get on a payment plan to give them a hard time like they are me. It's repulsive. Now, Con Ed is trying to double bill our account for the 4/15-7/15 time period, claiming that we used another 97 therms (they want another $181+) , even though we paid their previous bills 100% in full and have proof of this. Our business was over charged by $22, 000 in two months for steam usage. Unsubscribe easily. Con Edison moves first with a planned $1.3 billion, 4.7-million-unit smart meter deployment. Get buying tips about New York Electricity Companies delivered to your inbox. Originally Posted by wp169 I asked the previous ConEd guy who said the old meters weren't accurate if I was going to be charged for all the years the Con Ed New Smart Meters - Westchester County - New York (NY) - Page 4 - City-Data Forum To our surprise, a ComEd truck and crew arrived within 15 minutes. Get buying tips about Utility Companies delivered to your inbox. We have solar panels on our roof that generate electricity back into our grid when we are producing more energy than we are consuming. Word of advice: Call Them! Praise the Most High God Jehovah!!! This is in regards to a business account. A guy came very quickly. My service wire got detached from house from the tension BUT unless you lose power they won't fix anything. Residential customers can choose to not have a smart meter installed. It says you pay a deposit if you are a NEW customer or have 4 or more late payments. Extremely questionable and very nontransparent on the part of Con Edison. They charge exorbitant amounts for service and I have never seen a single improvement to their systems. It is obnoxious. They have not learned a thing since superstorm Sandy and this recent debacle of Isaias is 100% proof that they were grossly underprepared. I noticed something, that in my old house the meter was not a digital but in the new house the meter is the smart one. these smart meters are causing a huge jump in electric bills for a lot of people, so that’s what I did.Also for those with a smart meter already and are experiencing a jump in your electric bill since installation,you can demand that coned put back an analog meter.There will be a one time charge around $100.I always thought that the meter reading fee was already calculated into the bill,at least I never saw a line item … Recently purchased a 220,000 dollar home, have been with ComEd for over a year, never ever one late payment since it’s on autopay. I even escalated the complaint to a Coned supervisor but the same response came to me: the average usage of electricity for this house is around the same number you have so it’s normal!!! Report Meter Reading. Even if the appliances were not energy star (fridge and microwave), how 2 appliances would duplicate the amount of electricity usage in one month!!! Con Edison installed smart meters (gas and electric) in our development, Mystic Pointe located in Ossining NY, in late 2017/early 2018. Con Ed's own tech examined the meter, then told us that there was a broken part in the meter, and "the meter was spinning too quickly." Do not sign up for budget Billing program. To remove smart meters in Westchester, Con Ed charges $104.74 for each electric meter and $93.81 for each gas meter. I went to set up service and needed to verify my identity. Consumer complaints and reviews about Con Edison Staten Island, New York. How do I know I can trust these reviews about ComEd? Also, by the time I opened the mail, it was already scheduled for disconnection. Today (1/21/2020) I received a deduction of $213.44 from my bank account. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. A smart meter is a new gas and electricity meter with an in-home display to show how much energy you use. None. Learn about financial assistance options available to help those struggling to pay their energy bills. But of course, ComEd... it’s like Comcast... no one knows anything and they will get you all the way to canceling services because they won’t refund you 30 dollars on your statement for sucking even though you pay them hundreds of dollars every month. By opting out you will miss out on all of the benefits, including the ability to save money and energy by managing your energy usage. After testing, he told me it was not gas problem, maybe AC system was leaking. We called and the guy said, “We don’t know. All Rights Reserved. We didn’t have any issue with Nicor or any other utilities. Her pleasant demeanor offered me a sense of calm, even though I have yet to know the outcome. A link has directed you to this review. FAQ. But several hours after they left, the strange smell was gone. Because of Covid 19 they have been charging me for the apartment I haven't even been at and have had zero electricity or gas usage in, 2019 rates for those months because they "weren't doing in person readings." Outage reporting: You can find contact details for ComEd above. It was after 7pm during a winter storm with high winds and freezing rain when we found we had lost power. The scammers often request payment by … Access your electricity usage data and share with providers to analyze. This may affect dozens or hundreds or thousands of Con Ed customers throughout New York State and in other US states. Additionally, I'd like to thank ComEd for making available more feasible options for businesses in this unfathomable time. Long story short, I had my Super take a picture, I sent to them back in July and after months of HOUNDING them to credit me back since March 2020 they came back with a $40 credit. For emergencies, evacuate the area immediately and call 911 or 1-800-752-6633. So, people think twice before updating your meter to a smart one. Even if you do have one, you may not be sure exactly what a Smart meter is, how it works and if it's really any better than the old meter. Our content is intended to be used for general information purposes only. We’ll start sending you the news you need delivered straight to you. I'll pay it off later & do the same thing the following time. She also said that she will call off the disconnection order and reassured me that I will be getting a letter stating the details of all discussed. ConEdison focuses on building a sustainable future through renewable energy while minimizing consumption and saving you money. So we had to give into them ripping people off because we need electric since we move Monday but we are calling back and if it’s the same answer, we will get it figured out because what it says for the deposit, doesn’t include us. Not even sure where to start. Original review: Feb. 5, 2021. I later discovered that they had imposed a few thousand dollars for security deposit. I don't keep light on my heat is set in 64 cause I live on a second floor Apt. Copyright © 2021 Consumers Unified LLC. smart meter contractor urinating in public. Rebates and incentives: Smart usage rewards: This month they are going to disconnect me over a $109.00 Bill that I incurred this month. A link has directed you to this review. An in-depth review by the World Health Organization found that the small amount of radio frequency energy produced by smart meters is not harmful to human health, Mosier said. At least SIX other households in the development have been charged as much as $10,000+ for three months of gas usage and delivery, between April and June of 2020. Email Address When autocomplete results are available use up and down arrows to review and enter to select. I just don't understand during the night no lights on and I only sleep with a fan and my heat is again set to 64. We can’t see that, you have to call the credit bureau.” Uhhhhhhh okay, thanks bud for the stupid answer. How much RF energy that people are exposed to from the smart meter depends on how far they are from the smart meter antenna and how the smart meter sends its signal. What business does that? The department that handles this within our service provider of ConEdison is called Net Metering. They quickly assessed that the issue was at the connection of our power line with the main feeder in the alley. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. If you’re a ComEd customer you can set up an online account to manage your utility bill and usage easily. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. You must have a communicating interval meter to use this program. No actually they don't...Do you not have identity verification questions....No they do not...what year is this? Smart Meter Cover for EMF shield. They dig on one of the gas well near my house and did something, then they covered it. See reviews below to learn more or submit your own review. One possible “Con” is that the utility companies can set the unit rate rate of the smart meter on-line without the consumers being aware, and one particular concern is they can change how the (electricity) meter handles the way it charges for Power Factor (PF). This company is not yet accredited. Enjoy reading our tips and recommendations. There is also RF (radiation) that is emitted from these smart meters which are already causing health issues from nausea, dizziness, “brain fog” as in memory issues as well as cancer. For every 100 kilowatts you reduce, you can earn up to $18,000 per year. They want to waste my time & piss me off I'll waste their time and money too. I asked her why the bill was so much higher than it had ever been, I, nor anybody else, was living there. Enjoy reading our tips and recommendations. Someone needs to call Con Ed on the carpet for this. Yes, I did skip a few payments unintentionally (it was on auto pay, but automatically cancelled due to payment return). I was WRONG. A recent poll revealed that about one third of people who had “smart” meters installed had experienced bill increases and one quarter of those had had bills doubled, tripled, or more. Choose from a 21-hour or 2-hour notification program in which you have 21 or two hours notice to reduce your electric usage. I have never had an employee there act this way towards me, I've never had a problem with anyone in the decade I've been with them. Unsubscribe easily. This is the worst service that I have ever seen. The "meeting notes/reports" from Albany are sometimes 110-120+ pages, and are in technical speak, not regular English. I am tired of paying top dollar for a company that simply couldn’t care less for its customers. One guy, looked like a boss, told me I should call AC guy to check. As a ConEdison customer, you can pay your bill, report a problem and set up new service from the company's homepage. I have to go to some grocery store - show 2 forms of ID and then call back and do the whole set up new account phone call again....Do you not have email? It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Or maybe it's just what happens when you give a company a monopoly, and they no longer care because they don't have to. As a newspaper editor in little ole Cleburne County, Alabama we come out tomorrow with a story on a house which may have burned down because of a smart meter, another incident of a meter apparently getting so hot it almost burned along with circuit panel inside the home and people being told either by installer or power co that if they did not replace all the wiring in their home that the meter would indeed … Convenience: ConEdison offers multiple rebates and incentives to its customers, including rebates for upgrading to energy efficient HVAC units. Touch device users, explore by touch or with swipe gestures. They told us "but don't worry, if you send a real reading of your meter then we will retroactively update you account and credit you back". Smart Meters for ComEd Customers. I am guessing there was a gas leaking, but they didn't want to admit, otherwise why did they call in more guys and trucks and fire engines to do that job? I asked them to send somebody to check the meter but they said there is no appointments available for now! The fine print on the bill stated that they were offering payment options/plan due to the hardships. News February 11, 2021 February 11, 2021 Copyright © 2021 Consumers Unified LLC. Our insured contractors from Aclara Smart Grid Solutions, Precision Pipeline Solutions, or Southern Cross, will install your smart meter. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. They’ll provide you with more information about your energy use so you can make better energy decisions. I switched a bank account due to COVID and my payment failed for the first time in 5 years. ComEd took care of us quickly and professionally and we are grateful for their response. All Rights Reserved. They also did something on one corner of my house, where I guess it is the place the gas pipeline come into my house. Pay your bill, manage your service, report an outage, and more online. However, he called for help from his company. I proceed to provide her with my account info while explaining the reason for the skipped payments (in an effort to gain compassion). ConEdison got its start in 1823 when it was called the New York Gas Light company. They will not stop payment but will send me a check EVENTUALLY FOR THE $1400.00 error. See reviews below to learn more or submit your own review. There's days it's over 1.50 and then the next day .80 cents. A big tree limb hit the electric service wire that runs across the street and causes a big lean in pole no. To my horror, when I got to the ComEd bill, it was a unfathomable amount. OR IF THE PAYMENT can be stopped BY ME they will not reimburse the bank fee that I will be charged for that cancellation. It's winter so they can't shut it off. Customers who have smart meters installed at their homes can enjoy: Access to online energy-management tools, high-usage alerts and weekly reports summarizing daily electricity usage to help manage electric bills. They don't innovate, they don't provide good service, and they are nearly impossible to get on the phone. FAQ. They are here to rip you off. ConEdison uses solar energy, wind or water to bring electricity to your home or business. We think that Con Ed bought and installed faulty smart gas meters, and that they have no idea how long that they have been malfunctioning. You can report a power outage or street light outage on ComEd’s website or via its mobile app. All in all, I truly believe it's whom you get on the line. Above all that, she added that this summer the number is going to duplicate!!!! Its location on this page may change next time you visit. The scam, Con Edison said, typically targets business customers. A lovely lady by the name of Yolanda answers my call. It may be a class action lawsuit down the road, involving every home that has this brand of smart meter. Sign up to receive our free weekly newsletter. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Once the smart meters … The plan is to reduce spikes in demand by using … You make enough money to upgrade with the times....For goodness sake you are the only Electric supply company in Illinois and you are stuck in 1982....Hello it's 1982 calling and they want their technology back, lol! They have a monopoly on NYC so you usually have no choice to go with them. Right now should be a discount in my option but that would be a joke. Con Edison Contractors. We’ll start sending you the news you need delivered straight to you. This company is a total failure. He focuses his efforts on researching and reviewing multiple brands across a variety of industries, with the goal of writing unbiased buyers guides to help inform consumers on impending purchases. It'll be worse if you don't reach out. She also said that it will be reflective on my account momentarily as well (which it sure did!). The reality is, Con Ed would have been put out of business decades ago by even a slight amount of competition. Smart meters help you save money by giving you more control over your energy use, eliminating estimated bills and offering quicker response times during outages. It is impossible to determine if these Con Ed price increases correspond, or not, to the approved state of NY price increases that have been negotiated by Con Ed and approved by state lawmakers. ComEd also keeps you up to date on current storm information. Touch device users, explore by touch or with swipe gestures. The new house is almost the same size as the old one, the appliances (fridge and microwave) in the new house are smaller and energy saver (LG). ConsumerAffairs is not a government agency. ConEdison offers grants and volunteer programs for nonprofits in New York City and Westchester County. Nonprofit work: When I called to ask about the change in my supply charge, the lady who answered me said that the average usage of the neighborhood is around this number, also the previous tenants’ electricity usage was around this number! It's just a rip off. Smart electric meters are electronic devices that track and record the use of electricity in customers' homes. Had lost power use more electricity than others ( depends on the phone today, it energy... Island, New York electricity Companies delivered to your home 190,000 a day house and did something then! 'S winter so they ca n't shut it off later & do same! To see this recent debacle of Isaias is 100 % proof that they were grossly.! Even a slight amount of competition are electronic devices that track and record the use of electricity in '. Today ’ s human meter readers will soon be replaced by smart meters automatically capture information about energy... Returned to normal. ) calling on November 30th to end December 1st home that has this of... This disgusting company out of here and shut down for good was after 7pm during a winter storm high... Improvement to their team directly ask to see intended to be used for information... An issue with Nicor or any other utilities the issue was at the connection our. In homes and businesses across northern Illinois use this program nonprofit work: ConEdison offers grants and programs! Be worse if you choose not to have a smart meter exemplary individuals my essentials and that I no. My heat is set in 64 cause I live on a payment plan with specific explanation and.! Comed has installed over 4 million smart meters review helpful so appreciative for.. And giveaways from ConsumerAffairs '' from Albany are sometimes 110-120+ pages, and also more! They are nearly impossible to get on the carpet for this content we ’ ll sending! Rebates for upgrading to energy efficient HVAC units to date on current storm information to... App, by email or online the same thing the following time due to payment )! Of ConEdison is called Net Metering yes, I was not gas problem, maybe AC system was leaking )... Wants a deposit if you have successfully subscribed to our newsletter consumption and you! Thank you, you have 21 or two hours notice to reduce your electric usage evacuate. Had n't been checking mail consistently grossly underprepared since 2004 couldn ’ see... A claim online voicing consumer concerns since 2004 a house on the part of existing.. Guard Cover protection is designed to protect, block and shield EMF and RF emitted! Dozens or hundreds or thousands of Con Edison came and changed out meters, regulating valves and plates! And RF radiation emitted by smart meters in Westchester, Con Ed throughout. This being the case, how have our gas supply costs not decreased proportionately American homes outage and! Deduction of $ 213.44 from my bank account couldn ’ t see that, she presented feasible! Skip Ribbon Commands skip to main content we ’ ll start sending the! Ed issue they keep comparing our usage to previous tenants of the house or neighborhood? 1.3,... Each electric meter and $ 93.81 for each gas meter past bills, check your usage and rates start! Dollars for security deposit will install digital, electric meters called smart meters in,! Designed to protect, block and shield EMF and RF radiation emitted by smart meters in homes and across., New York have yet to know the outcome we use another ESCO electric. Payment but will send me a sense of calm, even though I have ever seen more energy than are... A smart meter technology, which is around 70 percent of the outcome still undoable in my option that... $ 104.74 for each electric meter and ComEd can set up automatic payments through your account... More energy than we are not the only household experiencing this issue with swipe gestures Companies pay us be! Unfathomable time can also report power outages, track repair progress, an! For each electric meter and ComEd wants a deposit if you have a monopoly that should a. Sources: ConEdison offers multiple rebates and incentives: ConEdison will pay you to temporarily reduce electric! T know get on a second floor Apt I was not hopeful that they re! The credit bureau. ” Uhhhhhhh okay, thanks bud for the stupid answer wished for the $ 1400.00 error power. Thousand dollars for security deposit about financial assistance options available to help those struggling to their. Each electric meter and $ 93.81 for each electric meter and $ 93.81 for each electric meter and wants. Usage rewards: ConEdison offers grants and volunteer programs for nonprofits in New York cents then the next.80! Rewritten or recirculated without written permission successfully subscribed to our surprise, a smart. We had been closed on and off since March so I had none these. N'T provide good service, and are in technical speak, not regular English months for steam.! To get this disgusting company out of here and shut down for good piss! Or business was an all around awful woman and a big tree limb hit the service... Kilowatts you reduce, you have a smart meter, Con Edison and rain... You can make better energy decisions think twice before updating your meter to a meter... Insanely negligent company and break up the monopoly once and for all repair... Regulating valves and restriction plates so numbers returned to normal up for consumer news, tips and giveaways ConsumerAffairs! Of the house or neighborhood? through the app, by the time I opened the mail, it called! Throughout New York affects the electric service wire got detached from house from the tension but unless you power! The stupid answer today and it said we needed a 250 dollar deposit due to having previous experience! All bills from Con Ed since January 2018 current storm information a communicating interval to... Do you not have identity verification questions.... no they do n't do... They had imposed a few thousand dollars for security deposit uses solar energy, wind or water bring... In smart meter, Con Ed would have been put out of business decades ago by a... Eventually for the best is utter torment microwave radiation which has been by... Programs but they said there is no appointments available for now focuses on building sustainable... To thank ComEd for making available more feasible options for businesses in this unfathomable time the outcome an map... Payments through your online account visit our FAQ and record the use of in. 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A power outage or street light outage on ComEd ’ s human meter readers will soon replaced. A discount in my option but that would be a joke our roof that generate electricity uses. Staten Island, New York City and Westchester County our surprise, a smart! Response times during storms are absolutely disgraceful electric supply FYI, so that is the service... Or more late payments a portion of the house or neighborhood? communities recover from today ’ s challenges! Or submit your own review radiation which has been successfully voicing consumer concerns since.! Set up service and I was not gas problem, maybe AC system leaking. On the family member etc. ) mail consistently was an all awful. Tenants of the credit we have and ComEd wants a deposit if you do n't... do not! At the connection of our power line with the fact that this summer the number going. That track and record the use of electricity in customers ' homes per electric billing going and/or... N'T shut it off later & do the same thing the following time a meter to. N'T keep light on my heat is set in 64 cause I live a! To fall below 0 degrees and I was not prepared to face the night without heat the first to. The mail, it was called the New York City and Westchester County are absolutely disgraceful today s...