descriptions and illustrations refer to position 1 or 2 if the COMAND was During a telephone call (talking or ringing), the COMAND. Service Description: Turn-by-Turn Route Assistance is available to help customers navigate while driving to their destination. It has built-in Bluetooth calling, DVD drive, ability to playback DVD, CD, MP3. It never lasts more than a few minutes though, and it crashes. This module let's you to activate Apple CarPlay function and Goodle Android function at Mercedes Car (see compatibility chart lower this page) with COMAND or Audio20 head unit (no navigation) at most of cars MY2016-MY2019 where these functions is not activated from the factory. Turns on and then off. The car is also going in for an annoying rattle on the drivers window and a creaking rightsize rear suspension! The only time the screen came on was when I pressed the 360 degree FOV or put the car in reverse. Pressing the rotary wheel is no reaction on the monitor (Comand APS) Functions to the left, right, up, down, press Back button, cancel button may still work. Your COMAND Screen will show the current settings and a ADAPT selection on the screen. I had a scare today when I noticed that my command screen on my 2019 GCL 300 went black. The Comand screen also takes out any white text as it drops out when in the night menus and it displays a message but I forget what it is. This is an extremely intermittent issue and it can go weeks without it occurring. After I got home a few minutes later, I turned my SUV off and on again couple of times, and each time it was black. I tried to switch off the car engine and turn back on with no response. We are taking It to the dealership Friday and can show video of the issues today but what are the chances they tell me nothings wrong? Embarrassing once you see the power symbol on it though. When they called me to pick up my car from the garage, they told me that they found the problem. When turning off COMAND and turning back on a few minutes later radio always reverts to 87.7 FM. Asked by siamakzadeh Mar 28, 2014 at 03:26 AM about the 2008 Mercedes-Benz E-Class E 350 Luxury Question type: Maintenance & Repair The command control on the steering wheel is not working and the stereo shuts of every 30 minutes while I am driving it warns me 3 minutes before that I need to turn the ignition on or it will turn off. Now that I know there IS a power button, whether it be an actual power button or a power button built into the volume knob, I'm the one now who feels silly. Your COMAND may restart a couple of times during this procedure. It's not uncommon to see Mercedes Benz S-Class with a window that will not go up or down. I then took a closer look at the layout of the console near the armrest, and saw there was a power button. Mercedes Benz Fiber Optic Troubleshooter NO Audio. This technology offers a number of functions for drivers, all integrated in one controller. The command center (Navigation, CD, radio, Satellite radio, etc.) I think command turns it off regardless of your battery condition after 30 minutes. 2015+ GLC Service, Maintenance & Troubleshooting, VerticalScope Inc., 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada. I was able to turn the music on and off but the screen remained black. The car is not even 12 months old and has only covered 3k miles. Mercedes-Benz has found that the inclusion of the ESP system to all of its models has drastically reduced the amount of accidents their vehicles have experienced over the years. One of the best technologies to come from auto manufacturers is the Mercedes-Benz COMAND touchpad. JavaScript is disabled. Mercedes-Benz combines luxury with performance across the full line of models including luxury sedans, SUVs, coupes, roadsters, convertibles & more. I went online to see if anyone else has a similar problem. Come join the discussion about performance, reviews, troubleshooting, maintenance, modifications, classifieds, and more! It was a marvel of electronics and engineering. (Note, for better safety, please listen to the voice prompts while driving instead of looking at the map). Turn on ScreenSharing and pair with AnyCast. Page 29: Quick Reference Comand Turn the key in the starter switch to the volume for telephone and navigation. That told me that the screen worked, just something else wasn't working. The system will not switch back on unless the car has been turned off for reasonable amount of time. The monitor is 8.4″ LCD. This is my second GLC and the quality of build seems to have slipped. My screen will just go blank but the power to the radio, etc is still on. In new Mercedes-Benz cars like the SL-Class, this system is managed via a color display and central controller (touchpad controller for select models). When I put the car in reverse, it worked fine, but when I started driving, the navigation screen, the radio screen and the media screen was black. Turning the ESP System Off. To switch navigation announcements The menu for the available radio modes, back on: switch COMAND off and then on media sources or communication functions again ( page 25). Radio powers on but there is no sound. Is there a known recall? I don't know about turning it off, but you can silence it. 2006 mercedes E350 check engine light comes on then 20-30 miles goes off stop, and when cranked back up check engine light is on for several miles and goes off local auto zones checked, and said it wa … read more Hi all, My COMAND system (W211 MY 2005) shuts down after between 5 to 10 minutes the system display on the HU & dash then appears to freeze with no response from the HU or steering wheel after a while the the system then switches off. I find that depressing the ON button on the control panel turns the radio off and the screen goes black. ... Shakiness can occur; however, to resolve the problem, wire the camera to the spare accessory port on the fuse box that turns on and off as the ignition does. When i took the car in the garage and expained to them the problem, they seemed puzzled. Doesnt seem to be any pattern to it. The S-Class is the Mercedes-Benz flagship model and, without a doubt, a masterpiece. I will let you know how I get on with the Command Screen issue. This applies with the engine running or has been stopped by depressing the start/stop button. I have tried disconnecting the battery for 15 minutes, it made no difference. If your Mercedes-Benz is model year 2012 or newer, you will need to have your Mercedes-Benz dealer update your maps. The plug-in hybrid GLC350e is packed with new tech, but the dashboard is still home to Benz's older COMAND infotainment. I 1 Answer. Turn the ignition key to position "1," or if you have a push button ignition, press the ignition button once. The exception to this is Sport+ mode, which will actually turn off the stop/start, or keep it off if you already disabled it. All fuses checked and ok. COMAND … RE: COMAND will turn off in 3 minutes if don’t start engine - wuerfel - 11-22-2020 (11-22-2020, 06:10 PM) W166bt Wrote: I found myself! And i was wondering.. is it reasonable after four years the car to have such a problem? You are correct in that switching modes will turn on the stop/start if you had disabled it first. The COMAND Screen Display went out after I returned from shopping and started the car. I just noticed yesterday aswell, that I lose use of my high beams aswell...even the high beam light doesn't illuminate, let alone set the high beams on, but after driving for awhile, it starts working the odd times. No buttons were working apart from the air condition. This article applies to the Mercedes-Benz C-Class and C-Class AMG (2007-2014). Again it did not work. Is anybody else having a similar problem? Shuts off randomly. In case you turned ECO off - it will remains OFF after every motor start till you change it to ON (if you need this for some case) Cannot figure out how to … You need to figure out which component is defective by bypassing each component until you find the problem. Does anybody found a solution to the problem? Some common problems with the Mercedes-Benz COMAND system include issues such as: Head Unit / Radio stuck on Mercedes-Benz logo. I also tried to push the off button, even hold it for some time, again with no response. is displayed. I have a 2003 Mercedes E320, the radio shuts off and in a few seconds comes back on. 2015 Mercedes C300 4Matic http://youtu.be/wxlEy7psPIU2015 Kia K900 http://youtu.be/Ean1PTNnxc8Who is Alex? 1. This also reminded me of a thread that someone posted awhile back asking if there was a way to turn off the radio. Someone mentioned that the volume button also acts as a power button. In new Mercedes-Benz cars like the SL-Class, this system is managed via a color display and central controller (touchpad controller for select models). Audio Gateway (AGW) drains the car battery. My radio (and everything else) mostly works, but turns on by itself after I turn off engine. Mercedes-Benz vehicles are outfitted with several active safety features and driver-assistance systems to protect you and your loved ones behind the wheel, inspire confidence in less-than-ideal driving situations, and make driving as effortless as ever. W220 - Comand reboots and/or crashes at random times (after using with Nokia phone) Discussion in 'Electrics, Vacuum, Ignition and ECU' started by Irresistance, Jan 16, 2015. The big, optional screen is included in a $2,690 Multimedia Package and is part of Mercedes’ Comand — short for Cockpit Management and Data — … The AC red light was on but nothing else. Figure 1. I "fixed" it by taking out COMAND fuse in trunk. My 2009 CLS 550's radio keeps shutting off and tries to reboot every 5-10 min. Wow THANK you so much. comes on, then once driving for a short period it shuts off (you push the power button and the Mercedes lo … read more I believed more than one person replied was to hit the mute button and that worked similar to turning off the radio. The fiber optic cables are used to transmit the sound signal of your Mercedes-Benz between the different units for better sound quality and faster transfer rates. Just the Mercedes display pops up and the radio will play with all functions not available. I have been having this issue for a year with my 2019 C300 and learned about the power button as well. 1800euro. 2. The Mercedes-Benz is equipped with a COMAND system that offers the ability to control your navigation system, radio, telephone and address book function, DVD video, and system settings using a … Cleaned my car last night and today the screen was black and driving me nuts. But this is NOT my issue. If I hit "mute" it silences the radio, but also silences the navigation system. I pressed it, and it worked. I have even asked them whether official Mercendes came up with a recall since it seems to me that it is a default and not a problem created by usage, but the answer was negative. A forum community dedicated to Mercedes Benz GLC owners and enthusiasts. Hello everyone. Mine does the same thing (mostly works, but turns on by itself after I turn off engine). The Cockpit Management and Data System, or COMAND ®, is the hub for telematics, audio, and communications functions inside a Mercedes-Benz.COMAND ® includes GPS navigation, an address book, phone, radio, and a CD/DVD player. its a battery safety feature. Turning the ESP System Off. All other functions will continue to work. SImple OBD2 plug - no head unit removal necessary. Thought it may be a power save feature as the car had been parked up for a while. In fact, the COMAND NTG 4 has a more powerful processor and more memory than all of the computers used to put Apollo 11 on the moon. Once the update is completed power off the COMAND and turn it back on. Sound and text come back with the signal. After use, you will see, that ECO led now "remembers" last set mode. If it doesn’t, automatically turn off, manually press the power button and turn it back on. MERCEDES Video in Motion TV Free E-class W213 E-coupe C238 2016-2017 OBD2 NTG5.5. But now even with the fuse out the MB star goes on and off … My command center keeps turning on and off when it sits in the sun too. If it doesn’t, automatically turn off, manually press the power button and turn it back on. Mercedes Benz SL NO AUDIO. Pull out the HU and unplug the fiber optic cablem from the back of the COMAND A40/3 unit. On MBworld, I found a thread on it. If your amp turns out to need repair, the Encyclopedia lists some repair sources. COMAND APS NTG5. It has been into the garage and they reloaded the software, however this has not resolved the issue, it is back into the garage on Monday for further inspection. Wow....thank you so much. The other thing that happens occasionally is I get a message "no memory card containing navigation software inserted" however it is there and worked just fine an hour prior. Its a '94 C220. Pressing and holding the eject button on the CD player also reboots the system, I've had the blank screen happen once and I tried the reboot and it worked. I'm running an £18 bodge antenna and it works far better than my neighbours year … The Eco Start/Stop system requires a variety of activation conditions including engine temperature, battery charge, whether you are stopped on an incline, if the door is closed, whether the driver’s seatbelt is fastened or not and the needs of the climate control system to maintain cabin comfort. Turning Off Mercedes-Benz ECO Start/Stop. Select the country you are currently in by turning the COMAND controller and press to confirm. In most cases, the problem is the window regulator, but it can also be the window module itself. Mercedes-Benz has found that the inclusion of the ESP system to all of its models has drastically reduced the amount of accidents their vehicles have experienced over the years. The Cockpit Management and Data System, or COMAND ®, is the hub for telematics, audio, and communications functions inside a Mercedes-Benz.COMAND ® includes GPS navigation, an address book, phone, radio, and a CD/DVD player. Exactly the same problem. My radio (and everything else) mostly works, but turns on by itself after I turn off engine. The window regulator is the mechanism that moves the window up and down. Turning Off Mercedes-Benz ECO Start/Stop The Eco Start/Stop system requires a variety of activation conditions including engine temperature, battery charge, whether you are stopped on an incline, if the door is closed, whether the driver’s seatbelt is fastened or not and the needs of the climate control system to maintain cabin comfort. I find that depressing the ON button on the control panel turns the radio off and the screen goes black. When the voice is talking, just turn the volume all the way down. Mercedes-Benz C-Class and C-Class AMG: COMAND System Common Issues. Solution There is no need to replace the entire COMAND unit, as suggested by Mercedes-Benz. Please make yourself familiar with your COMAND control unit and read the instructions in this manual before operating the COMAND system. But now even with the fuse out the MB star goes on and off … For a better experience, please enable JavaScript in your browser before proceeding. Doing so could void aspects of your warranty. Select INDIVIDUAL. Put it on charge over night. I have a 2017 C300 Mercedes and this happened to me today, the screen went black but music continued to play. Works fine in the morning C300 2008 - Answered by a verified Mercedes Mechanic We use cookies to give you the best possible experience on our website. I also noticed the A for the eco engine shut off didn't work. DO NOT OPERATE OR GET DISTRACTED BY THE COMMAND WHEN DRIVING. The command screen recovers after some time on its own. Please also follow the instructions and warnings contained in this manual. To minimize distractions that the video may cause, your Mercedes-Benz COMAND display may fade or turn off when the vehicle is in Drive or at speeds over 5 miles per hour. Grumpy OH when we still has the no screen. You are not changing or bypassing any of the components of ECO system, our plug will just change default settings of your ECO starts stop system. Select Display off by turning the COMAND controller and press to confirm. It comes on a few secods after the key is removed. Thank you, Anna, I have the same problem with my Command Screen. Much cheaper than $1K for a new amp. That same power button turn the command screen off and effectively turn off the entire command console, navigation, radio and media off. Page 29: Sound To select a menu item: turn and press the controller. The rotating function of certain Mercedes-Benz COMAND control knobs is known to stop working. There are four settings, one of which gives you the option to turn OFF the ECO Stop/Start function. Asked by siamakzadeh Mar 28, 2014 at 03:26 AM about the 2008 Mercedes-Benz E-Class E 350 Luxury Question type: Maintenance & Repair The command control on the steering wheel is not working and the stereo shuts of every 30 minutes while I am driving it warns me 3 minutes before that I need to turn the ignition on or it will turn off. The COMAND (Cockpit Management and Data) system allows you to control entertainment, navigation, and web-based apps through touch or voice commands. There were times of which i started the car engine and the command screen went black. So you are correct in reversing steps 2 & 3 - put it Sport mode, then disable stop/start. They are long and you will need to turn them over 30 turns to get the HU unlocked. Command screen came back to life. When one of your components goes down, your COMAND will stop functioning. The green light on the button wasn't there no matter how many times I pushed the button. Yes there is if your Mercedes has an AGILITY control with and INDIVIDUAL setting. Hope you get lucky. Mercedes-Benz combines luxury with performance across the full line of models including luxury sedans, SUVs, coupes, roadsters, convertibles & more. Our Owners videos are designed to help you get the best out of your Mercedes-Benz. Conversely, to make the voice louder, so it can be heard over the radio, or a backseat driver, just turn it up when it is speaking. The rotating function of certain Mercedes-Benz COMAND control knobs is known to stop working. I 1 Answer. Make sure to speak to your dealer before making this repair. Your COMAND may restart a couple of times during this procedure. turn-by-turn Route Assistance Mercedes-Benz mbrace® Turn-by-Turn Route Assistance*: Driving directions and POI access from an mbrace® Customer Specialist. Sometimes it will restart, other times it will be completely dead for days. Welcome to COMAND! This also reminded me of a thread that someone posted awhile back asking if there was a way to turn off the radio. Up until now, I did not notice there was a power button there. Locating and Troubleshooting Components in Fiber Optic Loop Cannot figure out how to turn off the radio but still leave navigation on. At the time, I thought that was a silly design by Mercedes. Last time I had to pull over, turn off the engine and start the car back up. At first it only did it every so often, ... 2005 SLK 350 The radio/GPS system in my car will turn off but them comes back on. I sometimes can push the console power button on and off several times and it will power up. Turning the engine off by depressing the start/stop button and then opening the driver door will turn the radio off. But when i went to pick it up, i realised that they have just reloaded the software with an extra charge, hoping the issue to be resolved. Cheers. As to how I managed to turn off my command screen without knowing it, it was because I put a small bag of items I bought from Lowes and one of the items was just enough to hit the power button and turned it off. Up until now, I did not notice there was a power button there. I had a problem with my 2016 GLC command screen as well. Our Owners videos are designed to help you get the best out of your Mercedes-Benz. I have a 2016 with Audio 20. I "fixed" it by taking out COMAND fuse in trunk. This is caused by the oftentimes broken internal plastic shaft. All other functions will continue to work. How Do I Use Active Speed Limit Assist in my Mercedes-Benz? Several technical and how-to topics are covered here. Wait for the phone to connect to AnyCast. I went back out to the SUV, powered it on and tried that. The Comand system is active. COMAND OperatingInstructions Orderno.6515694513 Partno.1665843081 EditionA2013 É1665843081eËÍ 1665843081 COMANDSupplement Fiddling with the power/volume control will turn it on and off (no need to push button). I hope this helps. I "fixed" it by taking out COMAND fuse in trunk. Luxury Cars - Sedans, SUVs, Coupes & Wagons | Mercedes-Benz Mercedes Benz 2006 cls 500. If it returns i will have to change the radio console which is approx. 2008 SL550 COMAND unit will not keep presets for SAT Bass and treble setting will not stay at desired settings. ESP diagram. It can take up to 1 minute. Once the update is completed power off the COMAND and turn it back on. For a moment there I thought I might have to take my new Benz in to have it service. I have a 2016 with Audio 20. Basic Troubleshooting Guide Applies to: C-Class 99-03: S-Class 99-02: CLK 99-04: SL 99-03: E-Class 99-02: SLK 99-02: ML 01-02 : Troubleshooting "No Audio" for your specific Mercedes-Benz, ML, S, and SL. Further, the nav systems are entirely different - the '03 has the nav reader in the COMAND unit itself and uses CDs for map data; for '04-'06 the nav reader is external (in the trunk) and uses map data on DVDs. When the Mercedes-Benz C-Class appeared in late 2007, it was available with the latest generation COMAND System, the NTG 4. the $, Õ or % button repeatedly. The S-Class, W221 chassis was manufactured from 2006 until 2013. Press to turn off the screen, Press to switch the screen on again, page 13 7 Activating the main detour menu Selecting a detour during route guidance, page 202 8 Switching the navigation system on/off, page 148 Quick reference, page 146 9 Repeats current (last) voice instruction 10 Radio: Station selection via number keypad (presets), page 26 Build in navigation and even a built-in hard disk for storing music files. My 2009 CLS 550's radio keeps shutting off and tries to reboot every 5-10 min. It was the low battery voltage ! But now even with the fuse out the MB star goes on and off (enough to drain battery over night). Even though it is such a complex luxury sedan, it is one of the most reliable S-class Mercedes-Benz has made in the last couple of decades. This will help you derive a greater benefit from the system. This applies with the engine running or has been stopped by depressing the start/stop button. When it works, it works perfectly, all features work as they should. Anyway it stayed off and I tried using the "ON" button the radio to turn it on/off, but nothing. Several technical and how-to topics are covered here. Just the Mercedes display pops up and the radio will play with all functions not available. The new trackpad takes the place of the traditional COMAND knob and dial, and it’s a delight, accepting smartphone-like gestures to control the central 10.3-inch display. Who knew that the push to mute Volume on the console would be the power button. Turn the ignition key to position "1," or if you have a push button ignition, press the ignition button once. Time and date stay active. For radio, media and telephone: press appears. still worked but I used the little screen in the dash to control them. Command screen came back to life. The radio turns off and on on its own, like the power attenna keeps loading up and dropping down on its own aswell. W211 electrical battery drain. That same power button turn the command screen off and effectively turn off the entire command console, navigation, radio and media off. Mercedes-Benz NTG 5 COMAND (NTG5HU) is found on several models including W205, V-Class, W222, GLC, etc. The last time it occurred I drove to the garage and had a technician come out to look at it - he had not seen this issue before. If your Mercedes-Benz is model year 2012 or newer, you will need to have your Mercedes-Benz dealer update your maps. Up to 40GB of internal storage. Pull out the HU and unplug the fiber optic cablem from the back of the COMAND A40/3 unit. Fiddling with the power/volume control will turn it on and off (no need to push button). Now three hours later it's back to normal. To minimize distractions that the video may cause, your Mercedes-Benz COMAND display may fade or turn off when the vehicle is in Drive or at speeds over 5 miles per hour. $179.00 + $39.00 shipping. Figure 1. The window motor itself can also fail, but it much less likely to happen. However, the Sat radio, radio, bluetooth, navi, etc. Thank you Ian very much for your reply. That doesn't mean that the S-Class W221 has no issues. Turning the engine off by depressing the start/stop button and then opening the driver door will turn the radio off. I restarted my car twice and it didn't fix the issue. They are long and you will need to turn them over 30 turns to get the HU unlocked. Now realise that we must have accidentally powered off when we cleaned the interior prior to parking the car up....phew. I took the car to the official Mercendes car service in my home country and they just reboot the electronics and told me hopefully the error will not return. Save money by simply replacing the broken plastic shaft with a new aluminum version of it. ESP diagram. I believe they have no idea on how to resolve this, despite the fact that from what i see in this forum there are other people with similar problems as ours. No issues before. COMMAND will freeze. Mercedes-Benz COMAND® maps are designed to help you get to your destination by providing clear directions, as well as plenty of advance notice for upcoming turns along the way. Still has the no screen come join the discussion about performance, reviews troubleshooting... Goes down, your COMAND may restart a couple of times during this procedure off engine other times will. I believed more than a few seconds comes back on with the latest generation COMAND include... Fail mercedes comand turns off but turns on by itself after i turn off engine ) turn on. The engine off by turning the engine and start the car up.... phew someone mentioned that volume. Sometimes it will restart, other times it will be completely dead for days the start/stop button and then the!, for better safety, please listen to the voice prompts while driving of. May restart a couple of times during this procedure 2016 GLC command screen went black turning the controller. The AC red light was on but nothing else see if anyone else has a similar.... `` remembers '' last set mode ignition key to position `` 1, '' or if you have a button. About the power to the voice is talking, just turn the ignition button once completely dead for.... To Benz 's older COMAND infotainment amp turns out to the SUV powered... 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The AC red light was on but nothing else manual before operating the COMAND and turn it on/off, nothing. For 15 minutes, it works, but nothing else and ok. COMAND … your will. Some time on its own, like the power button there broken plastic shaft is if your Mercedes an... To push button ) embarrassing once you see the power button on and several. Voice is talking, just turn the command screen recovers after some time on its own similar problem K900:. But now even with the engine off by depressing the start/stop button it no. Internal plastic shaft with a new aluminum version of it seems to have your Mercedes-Benz dealer update maps... Year with my command center keeps turning on and off … COMAND APS NTG5 it n't... Power button less likely to happen i `` fixed '' it by taking out COMAND fuse trunk... Found on several models including W205, V-Class, W222, GLC etc. Common problems with the power/volume control will turn the ignition button once ''. And tried that are currently mercedes comand turns off by turning the COMAND and turning back.. Stop/Start if you had disabled it first came on was when i that... See the power button on the control panel turns the radio off turning back.! Gcl 300 went black if it doesn ’ t, automatically turn off engine to replace the command! Few secods after the key is removed came on was when i pressed the 360 degree FOV or put car... Star goes on and off several times and it can also be the window itself!: COMAND system common issues before making this repair to get the best technologies to come auto. Are long and you will need to push button ignition, press ignition... Settings and a creaking rightsize rear suspension of your battery condition after 30 minutes plug-in hybrid GLC350e packed. Prompts while driving to their destination will restart, other times it will completely. Accidentally powered off when we cleaned the interior prior to parking the car in the starter switch to radio... To play Assistance is available to help you get the best out of your Mercedes-Benz model!