The “bridge” itself is a cloud/server-based solution, called Smart Life. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. If the device can't see both it will connect and have nothing to switch to It seems the router wants to connect … I finally got the majority of my smart plugs working, IHome brand. Arris makes the router, I have tried normal connecting mode and AP mode through the lumiman app, I have other devices connected to the wifi on the 2.4 GHz network but only the bulb wont connect, I have tried resetting the router as well The bulb has connected once but since I removed it, it hasnt connected back Only via hotspot … Enter your Wi-Fi password if asked, then tap Continue. If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. The app, during setup, wants me to change to a 2.4 network saying I am on a 5. ; The smart light will be connected to the same Wi-Fi network your mobile device is connected to. ; We've already reset the smart light before, so you can tap Start. July 15, 2019, 7:27pm #13. If you are still having troubles, please feel free to call us at 1-800-543-3348 Monday through Friday during the hours of 8AM-5PM PST . ; Choose Light as the device type. Although it is not always necessary, you may want to consider having the 2.4 GHz WiFi and the 5.0 GHz WiFi broadcast as two separate WiFi networks. Discussion about Smart Life / Tuya Smart Home automation apps and devices. Yes, they connect directly to Wifi. Once bulbs connect and associate you can select the 3 lines on the left Once you have hard reset your bulbs, downloaded the new app and entered the new pin code you should automatically connect. I just upgraded to the Orbi. You need to open port TCP/UDP 80 and TCP 13000. d) Double-check to make sure your router's firewalls are not blocking the hub If the router has Airtime Fairness is turned on, it can also cause problems with smart devices. When I tried to setup the following smart plug, Wsiiroon WiFi Smart Plug, it fails. 6 Likes. The reason for splitting the bands is so you can connect a 5ghz device to the 5ghz radio and keep it there at the better speed without it swaping to the slower one. There is no reason why smart devices would work. And also linking them to Google Assistant / Amazon Alexa. (Posting here because there is no Smart Switch Forum) I have: 5 Smart Switches 4 Smart Bulbs 1 Smart Plug Up until the evening of 12/13/16 they were working fine with Alexa and with the Kasa app on my phone. The only thing I want to add is that I have 3 bulbs connected to SmartThings. You set up account there, load app on your phone and ready to go. Then the bulbs slowly started to get less and less consistent. Generally made by off brands but substantially cheaper then other home automation options. Try a manual reset. ; Tap Add a device if you have no other lights set up or the plus sign in the top right corner if you do. Now SmartThings TCP Connect app isn’t discovering my bulbs even though my TCP Iphone app controls them just fine. c) Ensure all of the router's "ports" are open via your router's settings. So I ended up deleting in SmartThings all the TCP bulbs and apps. Launch the WiZ app on your mobile device. The bulbs should be plug - connect to WiFi - and work or play. Such devices as Wi-Fi plugs/sockets, switches, light-bulbs etc that do not require a hub that work with Smart Life/Tuya. I do have a limit of 99 IP addresses that the DHCP server can lease. Smart bulbs acting up? With the tuyapi wrapper/mqtt bridge you can control them locally, after finding the ID and Key like I described in the original post. 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