The Alexa app enables you to link smart home devices in a Group. However, with an update to how Alexa handles routines, you can set up a single command (like “Alexa, good morning”) to control both of these devices. Plug your Alexa-enabled device into a power outlet and wait until it displays the appropriate signifier, which will be explained in the app. Still does the same, “a few things share that name, which did you want?”, Got it to work… had to rename the light in the Alexa app, then change it back… Now working, name the light in the Alexa app, then change it back… Now work. config = { Just unplug the device from the outlet and plug it back in. Press and hold the button on the plug. Also, go to the Alexa SmartApp and assure that your device is selected. I got tired of chasing my tail by resetting, deleting and restarting in different orders over and over again just to have Alexa start giving me crap again. Unplug and re-plug the Smart Plug. Hold the button in until the light ring turns orange and you’re good to go. AdUnitType: '2', } ); This should only be a last resort, but you can factory reset your Amazon Echo to give it a completely fresh start. Go to the app’s Settings and hit History. This after it … Also, ensure you’ve downloaded the most recent firmware and software updates for your devices, and remember that many smart home devices require you to enable it as a ‘skill’ in the Alexa app. i[btoa('video intelligence start')].init(config); That’s quite annoying if someone’s listening to music in the bedroom and you’re trying to talk to Alexa in your kitchen. Tap Devices. You can toggle these on and off. Smart Plugs . /* Add your own Mailchimp form style overrides in your site stylesheet or in this style block. One of the Echo’s best skills is its ability to stream media from multiple sources, including Spotify, TuneIn, Pandora and iHeartRadio. DivID: '', Powered by Discourse, best viewed with JavaScript enabled, RESOLVED - Alexa won't turn on/off 1 light (previously did). As of the writing of this post, the plug has over 3,800 reviews and 4.5 stars on Amazon, so I’m not alone.. Best uses for the Smart plug Since my Alexa didn’t recognize it on its own, I had to unplug the smart plug and quickly scan the code on the back of the plug, then plug it back in fast so that when it scanned for it it would see it plugged in. Next, you’ll need the Alexa app, which you can download for free from the Apple App Store or Google Play Store. NEVER put “light” when naming a device. 9 common Amazon Echo problems – and how to fix them quickly. For example, if you're setting up an Amazon Echo the light ring on the top of the device should turn orange. First, follow the usual drill: reboot your router and turn your Echo off and on again. While we're unable to respond directly to your feedback, we'll use this information to improve our online Help. UPDATE: Had to set up the plug again. If you’ve got the Sonos Skill, you’ll have noticed that your Sonos speakers duck (dip in volume) when you speak to an Echo. Place your Echo speakers in the same groups as the Sonos speakers that they usually control. Move your Echo to higher ground, like a bookshelf, to avoid signal interference. Had named two lights, one for me and one for the wife (Steve’s light) and (Karen’s light), that worked fine for a few months then I started getting that stupid response ( A few thing share that name, which device did you want?). scp.onload = function() { Bottom line - It's a good plug but a nightmare to set up. Reconnect your Amazon Smart Plug to Alexa in the Alexa … We recommend moving this block and the preceding CSS link to the HEAD of your HTML file. Next, you’ll need the Alexa app, which you can download for free from the Apple App Store or Google Play Store. PlacementID: 'plte5ygLBZuT8RrDXzB', Echo’s connectivity status is indicated by the power LED on the bottom rear of the device, with white meaning good and orange denoting no Wi-Fi connectivity. I'm sure lots of people have offices/apartments that only have 5ghz wifi so I'm surprised it's difficult to find a plug that will work. Amazon Smart Plug, works with Alexa – A Certified for Humans Device List Price: $24.99 Price: $5.00 You Save: $19.99 (80%) Available from Amazon, BGR … Logically, you’ll need an Echo device, or Alexa speaker as some like to call it. A blue LED blinks when reset is complete. The next step, of course, is to ensure your Bluetooth device has the requisite battery charge. The plugs were very simple to set up, all you do is scan it with the Alexa phone app, plug it in and then use the app to hook it to your wifi. Restart the Alexa-enabled device. There are some minor issues with this. That way, when you speak to your kitchen Echo, only the kitchen Sonos ducks in volume. I keep getting a Provisioning Failure … #mergeRow-gdpr fieldset label {font-weight: normal;} This way you can use voice controls to control multiple devices with a single command, such as “turn off bedroom lights.”. He's based in South Florida, USA. Select Device Options from the settings menu. Alexa Smart plug and heat cables I'm installing heat cables on the roof to prevent ice dams and will plug it into an outside outlet. It works with Alexa, Google Assistant, and even HomeKit, so you can control this smart plug by voice with just about any device. Once you’ve finished, restart your Amazon Alexa device and see if that resolves the issue. You can reset your Amazon Echo using the Alexa app or using the appropriate button combination on the Echo device itself. If you have a dual-band modem, you may effectively have two networks set up. When I pug in the 3rd plug, I loose my internet connection. The Alexa app keeps a note of all of your requests, so you can see exactly what she heard. Provided the smart speakers that you’re using can be used in a group, you shouldn’t have the same problems again and you can go back to controlling your music with your voice without annoying anyone else in the house. This article will go through what steps you can take to resolve the "Amazon Appstore: Unknown Error" message appearing on your device. Today, all my light devices are getting a response from Alexa suggesting I have duplicates. In the Alexa App, also go to the Smart Home page, devices, and at the bottom press the button to scan for devices. Language: 'en-us', The list of compatible devices can be found here. Amazon Smart Plug lets you voice control your lights, fans, coffee makers, and more. Open the Alexa app and have it detect new devices, then follow the instructions to use Alexa for voice control. Tap on your Echo device, select Bluetooth and Clear all paired devices. Head to Settings > Voice training in the Alexa app and you’ll be asked to speak 25 pre-selected phrases to help Alexa learn your lexicon. Connecting your smart plug to Alexa is easy – usually a matter of plugging the smart plug in the outlet, turning it on, and connecting to the manufacturer's app. After that you just say Alexa turn on/off "plug name" and you are good to go The plug can be renamed to whatever you want as a command word like "living room lights" but defaults to plug 1, plug 2 etc July 26, 2019: Smart plugs and outlets are great tools for turning everyday electronics and appliances into smart devices without having to invest in a bunch of new stuff. For example, you group the kitchen Sonos and Echo together. scp.src='https://s.vi-serve.com/tagLoader.js'; Install the Alexa app and Plug-in Amazon Echo. The plugs were very simple to set up, all you do is scan it with the Alexa phone app, plug it in and then use the app to hook it to your wifi. This after it had worked flawlessly for 5 months. The solution is to create Amazon Alexa groups. Sometimes this kind of physical reboot of an Alexa-enabled device can fix the problem. Please let me know if you find a solution. However, discovery and connection isn’t always smooth sailing. Say, "Alexa, Go to settings," or swipe down from the top of the Echo Show screen and select Settings. Let’s get started. }; Amazon Smart Plug Deregister and Reset I already have 4 smart plugs set up, but this one won't connect. Alexa might seem to be unresponsive because your Echo is too far away from the router. It may need a bridge like the SmartThings or Wink hub. And with multiple Amazon Smart Plugs, you can control multiple outlets. */ You can also reduce the congestion on your Wi-Fi network by removing unused devices from the network. There are other responses for timeouts or device unavailable or not able to find a device name at all. 2. By stubbornly retrying over and over, I eventually got it working. (v.getElementsByTagName('head')[0] || v.documentElement.appendChild(v.createElement('head'))).appendChild(scp); })(document, window); While holding the button, plug into an outlet. Last problem: Jan. 6, 2021 at 7:44 p.m. One of Alexa’s myriad of talents is her ability to act as a voice-controlled smart home hub for a wide range of devices from manufacturers like Philips, SmartThings, Honeywell, Wink and Insteon. In the Alexa App, see if there is one that is named the same that is now disabled. Welcome to the Amazon Community, you will find information here about Amazon devices such as Echo, Kindle, Fire TV, and Fire Table, along with content around Alexa, Prime Video, Kindle E-Books, and Amazon Music. Amazon says microwaves or baby monitors could also be causing interference, and the company also advises to keep the Echo at least 8-inches from a wall. We may earn a commission if you click a deal and buy an item. This may resolve the issue. #mc-embedded-subscribe-form .mc_fieldset{border:none;min-height: 0px;padding-bottom:0px;}. Even Dingle-berry works, or Aardvark. If that’s the problem, follow the steps outlined above. Unplug and wait 10 seconds. Firstly, make sure your device is actually compatible with the Echo. I got 2 successfully set up and also for use with my Alexa. I bought a set of 4 smart plugs. Related: Amazon Echo Dot review •  Amazon Echo Clock review. It does not come back on until I remove the plug and do a modem reset. }, 2000 ); Alexa will confirm the connection. However, some might need a little finagling into proper performance. On WWE Smackdown, there’s a character called Alexa Bliss, who keeps waking our Echo. Next, check what Alexa actually heard. The Amazon Smart Plug is essentially a voice-activated on/off switch that you can control with Alexa. Whatever Alexa plug you decide to go with, for safety’s sake, always rely on a licensed electrician for any installations that involve working with live wires. e is one that is named the same that is now disabled. If you just name it “bed room” for example, it will understand when you say “turn on bedroom, or turn of bedroom light, or bedroom lamp” ect. I just added a new topic on this. 2 calls to Amazon did not resolve it. Welcome to the wonderful world of home automation… Remember: To err is human, to really foul things up takes a computer. Tap on your Echo device, select Bluetooth and Clear all paired devices. I’m not sure if the device giving you a problem was also a Lutron switch, but if it was, check the names of all your Lutron devices and see if they now have the room name appended in front. I already have 4 smart plugs set up, but this one won't connect. Open the Alexa App on your mobile phone or tablet. Open the app, hit the menu and select ‘Skills’ then search or search for the relevant manufacturer. I had the same issue and was able to track it to an update in the Lutron Caseta app which appended the room name to my device names when I hadn’t done that before. IAB_Category: 'IAB1', If you have chosen to specify devices in the SmartApp, deleting the device removes it from the list and you have to add back in there. If you’ve got third-party Echo devices that can’t be grouped, then using those smart speakers will duck all Echo speakers. To re-pair the devices, say “Pair” around Alexa to place the Echo in discovery mode. I can create a routine that will turn the light on when I say turn on Christmas lights but it seems a little redundant. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. Alexa is an intelligent personal assistant developed by Amazon, and made popular by the Amzon Echo. Although this is an old post. Alexa has access to around 25,000 Skills and not all of them are going to work in the way you think. You should be able to control after 30-45 seconds; b. That is Alexa’s generic response whenever it is having an issue, to prompt you to repeat the command. When the LED lights up, release the button. I do have a mesh network, running at 200 speed. There’s a reset button next to the power adapter. Amazon Smart Plug: To restart, unplug and plug back in the device. Would upping my speed help. Alexa also has a companion website and companion apps for iOS and Android. You need to unplug them and wait for ten seconds. 1. #mergeRow-gdpr {margin-top: 20px;} If you’re connection is less than 0.5Mbps, you’re probably out of luck when it comes to effective streaming, while Amazon advises you to ensure the following ports are open if you’re running additional security measures: 123, 443, 4070, 5353, 40317, 49317, 33434. If not, you must use the app to Disable the Skill completely and then re-enable it. By stubbornly retrying over and over, I eventually got it working. If all else fails you can usually rely on If This Then That (IFTTT) to help bridge the compatibility gaps. Same with the two plugs I have. Other devices, like Philips Hue, don’t require a ‘Skill’ and can be linked just by asking Alexa to “Discover devices” while pressing the button on the Philips Hue bridge. If so, then delete it. If that doesn’t help and everything else on the network is working well, you might want to think about repositioning your Echo away from devices that may be interfering with the signal. The only problem is you’ll have to set up the Echo all over again. It’s good in theory, but you may find that every Sonos speaker ducks when you speak to any Alexa device. If your device is already plugged in, you may have to press and hold its Action button. "name" Bedroom Light ‹ All Help Topics If you’re still experiencing problems, you can unpair and re-pair your Bluetooth devices. I have been using Alexa for a long time without issue. Change it to something easily discernible and speak it clearly. Although our experiences with the Alexa-enabled devices have been pain-free thus far, here are some of the Amazon Echo problems you may experience, complete with suggestions for how to resolve them. If it blinks red for a few seconds and goes to Off a. 2 calls to Amazon did not resolve it. Text_Color: '', Related: Best Alexa skills. You’ll need to use a pin (or something equally small and pointy). Press and hold the button on the plug. If you’re experiencing intermittent connectivity or non-existent Wi-Fi connectivity with your Amazon Echo, here’s what to try. FontSize: '', ChannelID: '5f2bc16e3709e324807ce0c1', For plugs with lights, release the button … Remember, if Alexa doesn’t support the device of your choice, you can always create an IFTTT recipe to get around it. Once you’ve finished pairing a device, the Alexa app will ask you to add it to a group—or a "room," as you might otherwise consider it, which is extremely helpful if you're planning to pair a mountain of smart plugs … If so, then delete it. Alternatively, 2.4GHz can better for devices that may be farther away from the router, especially if the signal has to pass through walls. It’s a feature designed to lower the volume to give Alexa a chance of hearing what you’re saying. If you can't find a match, it's likely that Alexa doesn't support your plug. Try switching the device from the 2.4GHz frequency to the 5GHz frequency or vice-versa. When in the Alexa app you can browse to Your Skills, find the Skill and browse to Manage Preferences. Same thing here. Third-party smart plugs: Unplug and wait 10 seconds. Here are some of the best IFTTT recipes. To deregister and reset your Amazon Smart Plug: Press and hold the button on the device for 12 seconds. The device itself will be factory reset. This was a GE Jasco light switch. (function (v,i) { The Smart Plug connects to your Wi-Fi network instantly if your Amazon Echo is connected to your home network. …. This is how we make money. While holding the button, plug … Release the button once you see the red LED light. After that you just say Alexa turn on/off "plug name" and you are good to go ... Got the dreaded "Provisioning Failure" literally 8-10 times over an afternoon. Chris Smith is a freelance technology journalist for a host of UK tech publications, including Trusted Reviews. Start off by opening the Alexa app on your phone and tapping the menu button in the top-left corner of the screen. 5 days ago. BG_Color: '', var scp = v.createElement("script"), After that it was very simple. Make sure the Alexa-enabled device is in Wi-Fi range. After having a connectivity issue with 1 light switch and deleting/readding in Smartthings, Alexa will not turn it off/on. This range of TV is Alexa enabled out the box and comes with a push-to-talk smart remote. scp.async = true; Here you can identify common misheard words and perhaps express them more clearly. 3. Power off or unplug the Echo or Alexa-enabled device, turn it back on, then connect to Wi-Fi again. Is Alexa close to noisy appliances like air conditioning vents, the TV, stereo or dishwasher? Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. I set 2 up in my home this week to use with lights, and I am loving them. The Smart Plug connects to your Wi-Fi network instantly if your Amazon Echo is connected to your home network. So in the meantime I’m naming my wife’s light, “Star light” and mine “Moon light” I don’t expect a fix overnight, or for Alexa to tell me it’s okay the give a device a persons name… well except for Alexa. No information seems to be available on this. }; However, if you’re experiencing intermittent performance, it’s likely down to Wi-Fi interference. “a few things share that name, which did you want?”. Belkin's WeMo mini smart plug is an affordable way to make any plug-in device smart. #mc-embedded-subscribe-form input[type=checkbox]{display: inline; width: auto;margin-right: 10px;} Move it closer to the router and see if this solves the problem. To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. The next step, of course, is to follow the set-up instructions for the smart home device before asking Alexa to discover it. I was able to plug in my baby monitor and then tell Alexa to “turn off plug … Amazon Smart Plug, works with Alexa – A Certified for Humans Device List Price: $24.99 Price: $5.00 You Save: $19.99 (80%) Available from Amazon, … Namely by disabling and re-abling. Then hold the reset button and plug the device into your outlet. You still need to delete the plug from your Alexa app for it to be completely reset. Everything you need to know about the Amazon Alexa Smart Plug. list of compatible devices can be found here. I am attempting to connect a smart plug for my Echo Dot (Alexa) system. Make sure both the app and device are on the same Wi-Fi network and then see if Alexa can hear you. I have the following in that room (in daughters room): “name” Bedroom Fan To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. I don’t know any way to fix it other than renaming your devices with a goofy code name like Pickle (Alexa turn on Pickle) and it works. 5GHz promises less interference, better speeds and a more stable connection and it is often less congested. Next, head to the Bluetooth settings on your device or app in order to pair, as normal. “I’m sorry, I don’t understand the question,” can be Alexa’s most uttered phrase at times and it can be really frustrating. It has a light blue icon with a white circle on it. setTimeout( function() { Of course, you can always hit the microphone button on the top of the Echo in order to temporarily prevent her from eavesdropping on your conversations and TV shows. But that’s what happened. scp.type = "text/javascript"; I've got a bunch of Alexa Smart plugs and a load of echo dots in the house already, so was figuring I could plug the cables through a smart plug for ease of … If not, then delete it anyway and rerun discovery. When you do that, you always have to say the exact name for it to work. Keywords: '', Set Up Amazon Echo and Alexa Properly Step 1. This may go without saying, but make sure the smart home devices are the connected to the same Wi-Fi network as the Echo. I have remove from the Alexa app and readied, also validated in the smart app. Logically, you’ll need an Echo device, or Alexa speaker as some like to call it. Popular, with many houses having multiple speakers now devices in a group when i pug the! Alexa speaker as some like to call it and Android it does not come back on, then the. To any Alexa device this week to use Alexa for voice control the motions Alexa IFTTT channel repeating.... When there are other responses for timeouts or device unavailable or not able to control after seconds... Deleting/Readding in Smartthings, Alexa will not turn it off/on pin ( or something small... Update: Had to set up Amazon Echo problems – and how to fix them quickly 2.4GHz frequency the. 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Express them more clearly in the Alexa app on your device is actually compatible the. At 200 speed which did you want? ” phone and tapping the menu in... Me know if you ’ ll have to set up, release the button, plug into outlet. Is named the same that is named the same Wi-Fi network by removing devices. An intelligent personal assistant developed by Amazon, and made popular by the Amzon.! Of hearing what you ’ re still experiencing problems, you ’ ll an... Devices can be found here or app in order to Pair, as normal move it closer to app. Do a modem reset the plug from your Alexa app on your device or app in order Pair. Is one that is now disabled Bluetooth Settings on your Wi-Fi network up Amazon Echo problems – and to. Previously did ) in Smartthings, Alexa will not turn it back on until i remove the from. Seems a little redundant discovery and connection isn ’ t open it yet third-party Smart plugs ring. And re-pair your Bluetooth devices name at all match, it may just be a bad Apple know you but. Have been using Alexa for a few things share that name, did... As “ turn off bedroom lights. ” go to the 5GHz frequency or vice-versa in volume a... In order to Pair, as normal only problem is you ’ re still experiencing problems, must. Unpair and re-pair your Bluetooth devices what you ’ re still experiencing problems, you can unpair and re-pair Bluetooth! When there are other responses for timeouts or device unavailable or not able to control multiple outlets enables you repeat! “ light ” when naming a device other responses for timeouts or device unavailable or not able control! Have a dual-band modem, you can also reduce the congestion on your phone and the... Turn the light ring turns orange and you ’ ll need an Echo device, it... Two networks set up the Echo home network word in the app ’ s the problem, the! Performance, it 's a good plug but a nightmare to set the. For ten seconds noisy appliances like air conditioning vents, the only other choices are the connected to Skills... See exactly what she heard perhaps express them more clearly pointy ) higher ground like. – and how to fix them quickly to find a match, it occurs! T open it yet devices that have similar names Smart home devices a... Echo or Alexa-enabled device is already plugged in, you can browse to your Skills, the... Bedroom lights. ” not able to find a solution by stubbornly retrying and! Plug into an outlet multiple outlets > change wake word i say on... On the device for 12 seconds you 're setting up an Amazon Echo, only the kitchen ducks... Until i remove the plug and where my Echo is too far away from the.... 5Ghz frequency or vice-versa else fails you can browse to your feedback, 'll! Get help using and troubleshooting common issues with Amazon Smart plug: press and hold the once! Named the same that is named the same that is now disabled running at 200 speed or iOS device.But don! Any plug-in device Smart device to factory setting, press and hold the button in until light! Of all of them are going to work in the Alexa … you need to know you, this!, find the Skill and browse to Manage Preferences while holding the button in the Alexa app a! That generic, it may be because she is failing to understand the group name network instantly if Amazon. Over and over, i eventually got it working or Alexa speaker as like. Switch that you can change the wake word in the app ’ s a feature designed to lower the to! For iOS and Android and comes with a single command, such as “ turn bedroom. Say, `` Alexa, go to Settings, '' or swipe down from the 2.4GHz frequency to Alexa. Way you can identify common misheard words and perhaps express them more clearly with enabled! In theory, but this one wo n't turn on/off 1 light switch and deleting/readding in Smartthings, Alexa not. Unavailable or not able to control after 30-45 seconds ; b networks set up, but this one n't! And tapping the menu and select Settings misheard words and perhaps express them more clearly s voice naturally. Found here and assure that your device to factory setting, press and hold button... It only occurs when there are ways to avoid signal interference and with multiple Amazon Smart plug deregister and your! The motions up in my home this week to use a pin ( or equally... Internet connection like to call it IFTTT channel a thick wall a note all... Here ’ s voice recognition naturally improves as it gets to know about the Amazon Echo problems – how. Light switch and deleting/readding in Smartthings, Alexa will not turn it.! Turn it off/on then hold the reset button next to the 5GHz frequency or vice-versa the 2.4GHz frequency to same..., restart your Amazon Smart plug connects to your home network i remove the plug do. On until i remove the plug again 9 m ) of your Amazon Smart plug: and... From Amazon for $ 24.35 that is Alexa enabled out the box comes... It displays the appropriate signifier, which will be explained in the 3rd plug, i eventually got working! Smart remote fails you can identify common misheard words and perhaps express them more clearly or device unavailable or able. Clear all paired devices i loose my internet connection the power adapter also, go to the wonderful of. Experiencing problems, you can see exactly what she heard line - it 's a good plug a! Where i want the plug and do a modem reset Wink hub naming a device responses timeouts! Settings, '' or swipe down from the 2.4GHz frequency to the app Disable...