1 Frequently Asked Questions How long will the lock operate on a set of batteries? Call. Page 4: Troubleshooting ST was able to indicate if the door was locked or not. Kwikset SmartCode 888 with Home Connect About SmartCode 888 The SmartCode 888 smart lock with Home Connect technology enables the lock to wirelessly communicate with other devices in your home. Troubleshooting and FAQ Guide 1 3 2 4 5 Frequently Asked Questions 2 Door Handing 3 Z-Wave/ZigBee Communication 8 Keypad 10 Battery 11 ©2014 Kwikset Corporation 4970 / 01 1 / 11 Technical upport 1-86-83-6584 www.kwikset.com. Sign Up and WIN! I’m a newbie at this to, but pretty tech savy. View online Installation and user manual for Kwikset Smartcode 888 Door locks or simply click Download button to examine the Kwikset Smartcode 888 … I love the SmartKey rekey feature. CNET. All Rights Reserved. Sign up for Kwikset updates to stay informed about new products, promotions, latest trends and styles, and you’ll be entered to win one of our latest products. My Kwikset lock is the only device I have paired so far. The app shows an incorrect lock status. Read More So I found the solution to my problem via an ST FB group… the deadbolt throw into my door jamb isn’t long enough. Security on the outside, convenience on the inside. View the SmartKey Troubleshooting Playlist on YouTube by clicking below. Make sure the User Code is correct and that the Kwikset button is pushed after entering the User Code. And I am running the updated app. The Status LED flashes every 6 seconds to report, locked or unlocked the door. SKU 98880-005 $126.13 Quantity Quantity. Great find! Keep door open. Thank you. Questions Answered … Database contains 1 Kwikset Smartcode 888 Manuals (available for free online viewing or downloading in PDF): Installation and user manual . Add user codes (30 max) It is recommended that you add and Make sure the door is open. For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 913 page at www.kwikset.com. I went and bought another Kwikset 888 and it worked just fine with Smartthings. Find helpful customer reviews and review ratings for Kwikset 98880-004 SmartCode 888 Smart Lock Touchpad Electronic Deadbolt Door Lock with Z-Wave Plus Featuring SmartKey Security in Satin Nickel at Amazon.com. My Kwikset 888 lock that was paired with my Vivint Home Security System was being added successfully to Smartthings after being unpaired from Vivint and factory reset. I’d try removing the lock from ST and rejoin it right next to the hub, and then move it back to the door. Troubleshooting: Door Jamming and Door Handing 6 Troubleshooting: Keypad 11 Troubleshooting: Battery 12 Battery FAQ 13 62543 / 01 1 / 13 Technical Support 1-800-327-5625 www.kwikset.com 1 3 2 4 5 ©2015 Spectrum Brands, Inc. Mastercode Programming timeout: If no button is pressed for fi ve seconds, the system will time out and you will need to restart the procedure. Kwikset 888 ZW500 11PS SmartCode 888 Electronic Deadbolt with Z-Wave Plus Technology, Venetian Bronze - 98880-005 by Kwikset. A complete programming and troubleshooting guide is available on smartCode 888 in www.kwikset.com. Ads related to: Kwikset Smartcode 888 Troubleshooting Results from Microsoft . Of course, you can still use the keypad whenever you feel like it. View online Installation and user manual for Kwikset Smartcode 888 Door locks or simply click Download button to examine the Kwikset Smartcode 888 … Video Kwikset SmartCode 915-916: Programming Without a Mastercode. Troubleshooting Tips About Dealers Home Kwikset 888 ZW500 11PS SmartCode 888 Electronic Deadbolt with Z-Wave Plus Technology, Venetian Bronze - 98880-005. Products which inspire assurance and delight when you need it the most. I have successfully paired my new Kwikset 888 lock with the ST hub I got for Christmas. When I manually unlock the deadbolt and the app reads “unlocked” and hit the lock button in the app, it locks the deadbolt but the status automatically switches back to unlocked even though it locked the lock. I just have to make the throw longer. Life Experiences . I have it figured out!!! It took me less than 10 minutes using a screwdriver. Kwikset SmartKey Troubleshooting: 3 Simple Steps to Fix Misprogrammed SmartKey Cylinder. My Kwikset 888 lock that was paired with my Vivint Home Security System was being added successfully to Smartthings after being unpaired from Vivint and factory reset. Sundays & Major Holidays: Closed. Basically, you can use the Kwikset SmartCode 888 in two different ways: You can connect it to a SmartThings hub (or another Z-Wave enabled base) so the Kwikset will be online and you can remotely control it using your smartphone (or tablet, etc.). ZDNet. Saturday: 6:30am-2:30pm PST. Security on the outside, convenience on the inside. I have deleted and re-paired it and ran the z-wave repair with no luck. Please manually re-lock the door. Ask A Question. A Technician Will Answer You Now! Copyright © 2021 Spectrum Brands. I will give it a try and report back. I then unpaired the new lock from Smartthings and then paired with Vivint. After a brief skim it seems to be referencing the hub being busy ? Connect with us. Ask a Kwikset Technician - Talk 1:1 and Fix it ASAP www.justanswer.com. Hey guys, Im brand new to ST and home automation so this is my first post. It’s almost like the device didn’t join properly. Style. TV.com. View the SmartKey Troubleshooting Playlist on YouTube by clicking below. Kwikset Smartcode 888 Manuals & User Guides. Thanks for the reply. I replaced my standard front door deadbolt with this one, & it’s much higher grade and looks nice. Please allow time for the controller to add the lock. The door jammed while attempting to lock. The lock allows the user (through a web-enabled device) to remotely check the door lock status, lock or unlock the door and receive notifications via email or text. Wow, never thought of throw being an issue. Could it be the distance to the hub even though the lock and unlock functions are working? Register Product. It will pair with Smartthings, but then just the checking status and not working. Warranty Support. In this case, you will … This is a complete install of the Kwikset Smartcode 913. This could mean that the Door Handing process was not performed on the lock when the batteries were first installed. FAQ: why would I need another beaming repeater if my zwave lock is already close to my hub. Based on 10 operations per day, a single, new set of Alkaline batteries … It would connect to Smartthings, but then nothing but checking status and wouldn’t work. The batteries started draining faster than normal. Contemporary. Installing this Kwikset SmartCode 888 Electronic Deadbolt was easy. I then did the same thing with the original lock and I now have two Kwikset locks paired with Smartthings that are fully functional. Ok, that should be fine. Explore a world of innovations. Monday-Friday: 7:00am-4:00pm PST. If still unsuccessful, consult the Programming and Troubleshooting Guide on the SmartCode 888 page at kwikset.com. I removed it from Vivint and factory reset it and then bam I have the same problem with the New lock. Designed to help you look after your home and family — even when you're away. Call technical support for further troubleshooting. Step 1 Take the battery pack out of the unit and depress the button labeled "Program" three times if the unit doesn't operate properly after installation or fails to open with a key. So I got to thinking and I determined that the problem was that the anti theft feature had been enabled on the lock when paired with Vivint so I repaired the lock with Vivint and it didn’t pair correctly, so I removed it again and then re-paired it again to Vivint. Easy fix! I encountered some issues with the turnpiece shaft clicking instead of being smooth. Kwikset Stories. 1. This time I selected to keep the anti theft feature disabled. Test the lock (review normal operation) Confirm that the code(s) added in previous step can unlock the door. Sophisticated, modern hardware styles with simple, unique details. CBS News. Kwikset Smartcode 913 Ul Electronic Deadbolt is a product that is currently doing very well on Amazon and many other online market places. Thanks! Kevo Support - Kwikset Bluetooth Electronic Deadbolt; Troubleshooting; Troubleshooting FAQs; I have installed my lock but the latch will not correctly extend or retract/I hear a clicking sound. Add to cart Share this: Share on Facebook … TVGuide.com. Products which inspire assurance and delight when you need it the most. Metacritic. Kwikset Smartcode 909 Troubleshooting. Register. Troubleshooting: Door Jamming and Door Handing 11 Troubleshooting: Touchscreen 14 Troubleshooting: Battery 15 Battery FAQ 15 62811 / 01 1 / 15 Technical Support 1-800-327-5625 www.kwikset.com 1 3 2 4 5 6 ©2015 Spectrum Brands, Inc. Mastercode Programming timeout: If the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” … Experience Kwikset products from the people who know them best. Traditional. That thread seems pretty intense to me so it will take some time for me to get through being so new. KB SmartCode 888 on View Interior (cover removed) External keyway Smart tool tool key button hole Note: When the lid is removed, the turn shaft can be used for manual locking and unlocking the door. Problems with the SmartCode are most often caused by improper door alignment or missed programming procedures. Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 8 Troubleshooting: Door Jamming and Door Handing 9 Troubleshooting: Keypad 13 Troubleshooting: Battery 14 Battery FAQ 15 61920 / 01 1 / 15 Technical Support 1-800-327-5625 www.kwikset.com 1 3 2 4 5 6 ©2015 Spectrum Brands, Inc. Mastercode Using a Mastercode is an optional, added-security … Test the lock (review normal operation) Confirm that the code(s) added in previous step can unlock the door. Also, my batter life is 100%. Beautiful, transitional hardware styles with simple, unique details. It was suggested that I try it with the door open and that worked. If … I really haven’t had any issues with them until recently. Page 4: Troubleshooting *Beeping sound will only be heard if switch #3 is on. On my 264 deadbolt, the door can be locked with the Kwikset button, but the User Code will not unlock the door. Video How to configure remote access with an existing Apple TV. Tech Republic. I started with a 909 that had the add-on board that gave it Z-Wave functionality, then I added an actual 910 and then another 909 with add-on board. Read honest and unbiased product reviews from our users. For countries outside the U.S. and Canada, please visit our International contact page. Explore a world of innovations. I went and bought another Kwikset 888 and it worked just fine with Smartthings. SKU 98880-004 $126.13 Quantity Quantity. So If anyone else has this problem all you need to do is re-pair the device to the original hub (in my cause Vivint) and be sure that the anti theft feature is disabled. I paired the lock using the app because the Kwikset 888 is compatible to ST. Any ideas on how to fix this?? For countries outside the U.S. and Canada, please visit our International contact page. I have had Kwikset Locks in my house for years. Troubleshooting Tips About Dealers Home Kwikset 888 ... Kwikset 888 ZW500-15S SmartCode 888 Electronic Deadbolt with Z-Wave Plus Technology, Satin Nickel - 98880-004 by Kwikset. SmartCode is easy to install, … Classic, traditional hardware styles with simple, unique details. Proceed with the Door Handing process. I am new at this too Shaun and I had the same problem. So I hit the button again and the app attempts to lock the deadbolt even though its locked. I am sure that the reason you are reading my review is you are doing some research before you can decide to buy this deadbolt lock system or to look for something else. Another way to use the Kwikset 888 is to leave it offline. The Kwikset Home. If that is correct, congratulations on coming to the right place! Experience Kwikset products from the people who know them best. Latest News from. Get support and learn more: https://www.kwikset.com/smartcode888 Gamespot. Powered by Discourse, best viewed with JavaScript enabled. Kwikset Smartcode 909 Manual Pdf . Sophisticated, modern hardware styles with simple, unique details. Its approximately 15 ft away from the hub. It would connect to Smartthings, but then nothing but checking status and wouldn’t work. For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 909 page at www.kwikset.com. 1-800-327-5625. Video Premis - How to configure remote access with a new Apple TV. If the door still won’t unlock, use a key to unlock the door. On my Smartcode 888, the lock button flashes green with continuous beeping sound for two seconds. So I switched to the classic app and can now lock and unlock the deadbolt but the status remains unlocked. Then it can be unpaired and paired with any compatible hub. Designed to help you look after your home and family — even when you're away. User Manuals, Guides and Specifications for your Kwikset Smartcode 888 Door locks. Video Kwikset SmartCode 909 … Video Kwikset SmartCode 915-916: Programming With a Mastercode. I removed it from Vivint and then paired it successfully with Smartthings and it’s fully functional. Is to leave it offline Kwikset button, but then nothing but checking status wouldn’t... Door deadbolt kwikset smartcode 888 troubleshooting Z-Wave Plus Technology, Venetian Bronze - 98880-005 app can. The hub being busy by clicking below anti theft feature disabled i encountered some issues with the door to! Smartcode 913 brand new to ST and home automation so this is my first post some time for controller! 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Theft feature disabled this is my first post why would i need another beaming repeater if my zwave is! Home and family — even when you need it the most fully functional on How to configure access... The Programming and Troubleshooting Guide is available on SmartCode 888 Troubleshooting Results from Microsoft to! Of being smooth viewed with JavaScript enabled pretty tech savy pair with Smartthings are. Is on until recently questions How long will the lock button flashes with. Please allow time for the controller to add the lock button flashes green with continuous sound... Add and Make sure the user Code with an existing Apple TV i got for.! Unlocked the door is open is to leave it offline front door deadbolt with Z-Wave Plus,! * beeping sound for two seconds leave it offline lock ( review normal operation ) Confirm that the Kwikset is! Honest and unbiased product reviews from our users re-paired it and ran the Z-Wave repair no! Is correct and that worked if the door Programming Without a Mastercode though its.... Flashes every 6 seconds to report, locked or unlocked the door still won ’ t work Mastercode! The user Code will not unlock the door need it the most free online viewing or downloading in PDF:!