No luck. We have two reset processes that are based on the firmware your bulbs are on. I am trying to setup a power strip and light bulbs that use the Smart Life app but it won't connect. Close. If you still meet difficulties when configure you smart bulb, please contact support for help. Re: Smart Light Connection ‎19-07-2019 14:43 - edited ‎19-07-2019 14:44 With your web browser, go to 192.168.0.1 and log on with the password that is on the Hub label. Question. Copyright 2019 Merkury Innovations. Follow the steps below. You will find a Virtual ID, note it down. 165. This is how you do that: Tap your bulb in the Smart Life app. To find out the DeviceID of a Tuya-bulb, open the Smart Life app. Under discover it says "smart light found" but then when i go to add>set up device>setup new devices>my home it says "looking for devices" and then "no devices found". (Posting here because there is no Smart Switch Forum) I have: 5 Smart Switches 4 Smart Bulbs 1 Smart Plug Up until the evening of 12/13/16 they were working fine with Alexa and with the Kasa app on my phone. Any ideas? Schedule a Callback Turn light switch off for 1 second. Ok this is driving me nuts, I can't seem to connect my BTHub6 to any smart life devices ? Do remember Smart Bulb requires an “always-on” power supply to operate properly. For more information, visit Mygeeni.com. Question. Connect a Smart Light Bulb to Alexa . I removed the other bulbs so it's the only bulb. This way, you can make your room green, red, blue, or whatever your favorite color is. e. Name your Smart Bulb, and choose an icon for it, after that, we have completed the setup of smart bulb. I have also downloaded the c by ge app and connected the bulb which worked, but then tried to link the account to google home. I have even tried the Gennie smart lights and they also won't connect. Mine for example is 12204702807d3a252d43. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. This is the DeviceID of the bulb. I'm trying to install 1 light bulb into a ceiling fan. Then install the bulb according to the manufacturer's directions and give it a name. Tap the bulb you want to add, hit the three dots menu in the top right corner, and choose “Device Information”. On the Right-hand corner there will be 3 dots. Repeat 5 times back to back. Archived. The light is maybe 3 feet away from the modem and I am sitting in between so they are in close proximity. I have tried factory resetting the bulb. If your C by GE smart light bulbs become unresponsive and you are unable to get them reconnected, you may need to reset them. My router has both bands and accepts all other connections but regardless what I do it fails to connect. Tap the 3 dots and select DISCOVER NEW BULBS. 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