The receipt for Priority Mail, Express Mail, insured mail, registered mail or an item shipped cash-on-delivery will include a tracking number. However, it should be possible to specify a reply-to or errors-to address pointing to a separate mailbox. Lost mail occurs for a variety of reasons. Hi Paul, I may not be an expert in the systems like you are, I have a question for you please, My company received an email from a customer that my employee saw, but later we cannot see that email like it disappeared, and we cannot find it into the deleted emails or in the server log. Hi everyone, Since end of March I receive mails with this header:"Undelivered Mail Returned to Sender" these mails are sent from different companies, and are mails I want to receive. Find Lost Messages Using Microsoft Outlook Search. If you've lost a message and have no idea where it might be, but know a little bit about the message, you can use Microsoft's email search utility to find it. How can I make Gmail accept these mails ? If you have a tracking number, you can file a claim to track your lost mail. – RMAN Express Feb 20 '13 at 20:23. There are several common reasons you may receive undeliverable e-mail returns: Incorrect email address. In many cases, mail is undeliverable if the delivery address is missing a zip code or the apartment or unit number is off by one or two digits. When an email is sent from your QuickBooks Online company, the email goes out from our server. I tried using Get outlook mail activity but i am unable to extract those mails. Thank you, this is very helpful. No, I don't think you can get email body. It does this by checking your incoming mail server for emails returned by recipient mail servers based on their subject lines and then extracting the email addresses from the bounced messages and either; That is the best way I can think of to group failed messages. You can find Outlook Search tool above the messages on the right side: You can also use the MS Outlook Search tool to find lost email. Human error, i.e. (I find these mails in Gmails "Spam" ) In another corresponding mail account, the original mails without problems I just sent a test email to "nosuchperson9566784@hotmail.com" and got the undeliverable. That would make it easier to find out which recipient addresses failed. If I use -MessageSubject "Undeliverable" I find the emails sent from the postmaster, but the "mail to" email address is in the body. Can anyone help on this issu… I have checked the bounce alert, sent an e-mail to a test contact with an invalid e-mail (received the bounce forwarded from SFDC to my e-mail), but I do not see any type of alert next to the email. What causes undeliverable and returned emails? There's only the "undeliverable" messages that get returned to you. 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