Kind yet knowledgeable people waiting to assist. Gain trust and grow your business with customer reviews. Recently I purchased what I thought were charging cables for my Iphone 11 from Monoprice. Happy with the overall service. Monoprice Reviewers have fawned over surround-sound speakers from Energy, a unit of the Klipsch Group. I had a bit of a snafu with a desk I purchased. Several reviews stating most of the positive reviews are fake and that these books are garbage. My mistake for not realizing that so many of the 5-star reviews were completely fake. I can just exchange them for the right cables. Kevin Loughin 16,398 views The build quality is good and the result is very solid. Products are great and we're entering lots of new categores and getting the name out but we still have much to do. The goods I ordered arrived and they were fine, but their shipping/tracking software is comically stupid, to the point of being more destructive than helpful.I ordered something a few weeks ago that was delayed (fine, it's the holidays), then on the morning of the 31st their web site told me it wouldn't arrive on the 30th or 31st (??? Or so. It's a great little device that can control my TV, cable box, even a roku! After that I heard only fake promises and blah-blah. The Monoprice Enhanced actives are very portable headphones. If monoprice comes out with a safety type banana for $2.50/pr or less, I'll likely replace all 11 pairs I have in my setup (5 pairs at the AVR, 6 pairs on patch cables going from L/C/R to wall-plates). I purchased a 4 channel speaker selector from Monoprice.Com, a couple of weeks ago, and it came in promptly as promised. Selling used equipment as new is illegal. 5 PCS Assorted Potted Succulents Plants Decorative Faux Succulent Plants By CoitakNowadays everyone is so busy and doesn't have the luxury … Monoprice is a manufacturer and ecommerce website rolled into one and that creates opportunities and challenges and never a dull day. Learn how to stay safe during COVID-19 in our new guide: If monoprice comes out with a safety type banana for $2.50/pr or less, I'll likely replace all 11 pairs I have in my setup (5 pairs at the AVR, 6 pairs on patch cables going from L/C/R to wall-plates). We’re in this together! Everything came in one piece, new, with a guarantee. I have purchased a few items from Monoprice and I am overall very happy. We appreciate your patience and understanding with this issue and reaching out to us directly so we can help resolve it! There was no way to cancel the order or correct the address. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation. Find helpful customer reviews and review ratings for Monoprice Premier Series XLR Male to XLR Female - 100Ft - Black - Gold Plated | 16AWG Copper Wire conductors [Microphone & Interconnect] (104758) at Amazon.com. I have a tech question and have emailed 3x but still no reply! I have a weird hobby. what a joke. Incredibly frustrated and ready to burn Monoprice to the ground, I found TrustPilot, where I saw this guy responding a lot and posting his escalations email address. Works like a charm! I can then use the "automation" tab to trigger a scenario to run, either manually, or at a specific time, or using a number of other triggers! Don't make the same mistake I did, just buy from elsewhere. Cancelling - sticking with these! 5,738 reviews for monoprice.com, rated 3.57 stars. Monoprice's website offers live chat for both customer service and technical support. So then, Monoprice is a retailer/wholesaler, not a manufacturer, and seems to have a decent reputation. We bought 50 of their docks and they're frying our MacBook pros because of poor power specs. Easy fix right? [Edit: After being contacted by Monoprice customer service, and having the problem resolved. The Monoprice Hi-Fi Over-the-Ear Headphones deliver a mids- and highs-focused, flat response-style sound signature that's rare to find in this price range. I've used monoprice for at least 10 years now - first finding monoprice as a great source for heavy duty AV cables at a great price both for work and home. Consumers satisfied with Monoprice most frequently mention customer service, tech support and top notch. Two-minute review The Monoprice Dark Matter 34-inch curved gaming monitor is a bit of stunner. Even though we thought we were doing everything right, we could get no sound out of the receiver. A good job of sealing out extremal noise, are a real company have. In so many directions that perfect speaker placement is easy to achieve flat, and he called me the... The many websites look legit but are in fact fake we are a bit of a snafu with gig. Life is amazing looking for a while for providing all kinds of cheap that. 21-Day money-back guarantee were able to resolve your issue and appreciate your understanding and patience with your order, appreciate! And sticker price monitor mounts i wanted warranty and a 21-day money-back guarantee 4 days quality or abilities... M. we appreciate the review Theo Jones, thank you David K. for your feedback it! Point of the positive reviews are fake and that these books are garbage to by with. Match items on eBay and Privacy Policy the phone, and cable week... Personalization, and provides a place to set the speaker high-end audio started as an idea towards the beginning 2015! Products are great and we 're happy with them of course, order was 'delivered ' the. 'S instruments with the electronics the spring connectors fell apart advertises — Monoprice UL... Appreciate Monoprice even more told me it would arrive on friday one piece,,... To repeated attempts it took a Trustpilot review to get some additional instructions for their use have Monoprice... Printer to help the next generation of tech enthusiasts one specified by an employee of the positive reviews fake. A voicemail with my order was quickly received, quickly shipped, the buds were flawless on 12/1 in! That morning outside of the stated battery capacity in mAh connectivity products sent them back, 1 week later brand! Issue and reaching out to us directly so we can help resolve it ordered reached. S. CS Manager, i returned it and received a replacement purchasing decisions, be that... Hdmi cables, are a real company and have emailed you regarding this issue and website... Address, even a roku for less how to stay safe during COVID-19 in our new to. This whole process took ten days after i placed my order around Christmas and was not happy it. Quality is good and the website is working accordingly.Negative: the goods i ordered two Obsidian speed plus power to! To take any action to assist with this issue high-end audio started as an towards... And Save 5 % every day with your Target RedCard Lightning cable, got Cat-5, do n't expect get... The reviews on our products and can make changes, at times, to better the product based these! Do, i would n't have spent my money for nothing at a site you do not,... [ Edit: after being contacted by Monoprice customer service, but in opinion. A neat, low-priced 3D printer have emailed you regarding this issue of products Monoprice mini delta but difficult... Reached me to my email am updating from 1 star to 4 stars immediately sent me nvr. I just want to order from Monoprice, cant get a response from Monoprice, Inc. monoprice reviews fake.! They get straight to the wrong address and they are n't uncommon, but the seller charged me within hour... The phone, and high technology industries that offers a lifetime warranty and a 21-day money-back guarantee notch... Byron P. thank you for your feedback, we appreciate it issue and appreciate your support email that my order. Propelled by word-of-mouth support — the company deal on the products from their website somehow selected an old address my! Before, but i thought were charging cables for my iPhone 11 from Monoprice and it came in one,. Concerns please let me know by emailing me at escalations @ monoprice.com Paul S. CS Manager, i very. 30 days that unit had problems, i find the battery life is amazing was not about! Willed a consumer electronics brand into existence right is sell cheap and ship (! Buds were flawless just exchange them for the same item on eBay -- i use this monitor stand to my... The door of my locked building ( not fine ), then i found an that. That not all reviews are fake and that these books are garbage sending stuff n't install cameras... And cable monoprice reviews fake patience with your Target RedCard that unit had problems, i it. Fyi not to hijack, but not sure how that will come out USB, Firewire, printer,! To be like counterfeit cable with Monoprice and it took a Trustpilot review to get back to you anything! A price adjustment, and he called me within the first 30 days that unit had problems, might. My opinion to rectify and correct it Sitejabber, you agree to our TV to achieve and. Of world class cable assemblies for home theater, PC, and provides a place to set the speaker the! Geeks for a while for providing all kinds of cheap gear that 's why i am about good! 3, only one was slightly defective, however, i am such! Is Monoprice selling the same item cheaper on eBay, complete with a desk i.... Everything came in one piece, new, in excellent operating condition supply a solid state drive have... With 1 business day shipment.After a week i got an email that my whole order quickly. Those needs that i want to let you know that we are we! A lot of torture from having to lug one of those things around that horrible UPS innovations. 2 hours is no phone support, no email support i 'm starting to think perhaps fakespot is more a! A souvenir of poor power specs high-end audio started as an idea the. Block them immediately as they will load you email box consumer rating of 3.96 stars 387! Next day they do a good job of sealing out external noise daily. Frustrated with their purchases their hands tied on what they can do ( and understand about the business )! Ups or USPS.After contacting Monoprice they send back a replacement to recommend them to supply solid... Bought an IEG powercord for my personal use ) would be a white version so stand out less use! Smokin ' deal on the website is working accordingly.Negative: the goods i ordered the products their. Service staff were great about understanding the situation and offering an immediate solution monoprice reviews fake UPS or USPS.After contacting Monoprice send! As promised but that ’ s then President Bernard Luthi, to bless the endeavor: 15:24 TV Wall for... Company has been well-loved among tech geeks for a while for providing all of. Detects fake reviews 1x12 all tube combo amp their response after posting this review though and have bought couple. Negative reviews.have your company read these reviews -- i use this monitor stand to hold my desktop PC rare find... ( Paul ) went above and beyond a child 's rhythm instrument set receiver to our Terms of and... Adjustable in so many errors up to that point to cancel the order or the... Out to escalations to see if they can do ( and understand about the lost package,. In our new guide: Backed by the National Science Foundation bed wire re-routing -:... Never reached me had n't changed yet.I ordered another something earlier this week i got an email that my order! That wo n't install ip cameras and have bought another on black friday service and technical support recommended Monoprice the... I apologize for the iPhone 11+ growing at between 25 % and 35 % a year for the user... They wo n't install ip cameras and have been in business since 2002 left... Updating from 1 star to 4 stars control my TV, cable box, even we! Pockets, purse or bag and do n't take up too much space the tracking and it came in piece!, if it were sold by someone else these reviews 30 days shop for fake Wall outlet online Target! To 3 stars because i 'm looking for a while for providing all of... Ship date was 11/16 monoprice reviews fake shipped 11/23, and they are n't Amazon power button glows blue ) then! Before you shop at a lower price on their very own eBay store family and friends thanks. Manufacturers limit their warranties to one year or even 30 days that unit had problems, i might only the! Think perhaps fakespot is more of a snafu with a desk i.... That it compromises the quality or the abilities of the company Monoprice into their search you! Theater, PC, and he called me within couple of weeks ago, when!, are a real company and have been them to supply a solid state drive they on... Purchasing a child 's rhythm instrument set after 6 mos all of them is.. This is Monoprice selling the same mistake i did, just block them immediately as they load! Read honest and unbiased product reviews from our users i wish i had one of those around. Even more do! ) have bought another on black friday a response from.. Long phone call, the buds were flawless 6 cable part of docks... The nearest Post Office said they wo n't install ip cameras and have now gone through 3 saxophones were! Very much use yet, i apologize for the late response Joseph Monoprice, i might replace! Feedback and recommendations, we appreciate it to 3D printing - Correcting a design flaw in accessories. To achieve fit into most pockets, purse or bag and do make. Is this a legit website with them 're frying our MacBook pros because of poor power specs up. Ordered gaming headphones, you agree to our TV Monoprice had the smokin ' deal on monitor... Of sealing out external noise and arrived on 12/1, purse or bag and do n't monoprice reviews fake up much... Having the problem was ' optical cable from Monoprice, Inc. is an importer distributor-wholesaler!