I have set up the bridge and paired it with my Alexa app. I checked the Alexa app today and it says all my … Harmony hub, Ring and Yamaha Multicast. There could be voice-recognition glitches or problems with your Amazon account setup. Check that your Alexa device and the Alexa app have the latest software version. Connect to your router's 5 GHz channel. Just ask Alexa. Restart your modem and router. Alexa app says “Device is unresponsive” Question. Schedule a Callback Make sure you've set up a smart home device group. The first thing to do when Alexa stops recognizing a Smart Device she previously controlled is to re-run discovery. Make sure things are labelled 'light', 'heating' and so on. Sometimes, removing your paired Bluetooth device from Alexa and then pairing it again will solve the problem. In order to test the Sylvania Smart Home app, I added to my Android phone using Google Play. Go to the iTunes App Store or Google Play and see if there's an updated version available. Make sure your contact information is correct. It's easier to keep track of your Echo speakers if they're named logically. Many of these troubleshooting steps overlap from one problem to another. Tags: alexa commands do not work on lg tv, alexa lg webos tv, amazon-alexa-lg-tv, is my lg tv compatible with alexa, issues with alexa and lg tv, lg smart tv alexa skill, lg smartthinq alexa commands, lg tv alexa commands, lg tv alexa commands list, lg tv alexa compatible, lg tv not responding to alexa, lg tv unresponsive to alexa Wait for your smart light to populate within the WiZ app, then tap Finish. 4. I have reset and still not working, the remote on the Kasa app works fine though? Please post here when the issue has been fixed. Make sure your Echo has power and internet access. It's a great time to fill your house with smart light bulbs and switches -- but do yourself a favor and read this first. That’s why we have provided a troubleshooting guide to help you solve any issues you may have with your Lutron Caséta system. Download the manufacturer's companion app for your smart … Alexa skill is unresponsive… 1. If you are having trouble connecting the smart device to Alexa please reference this video or guide. This may help minimize Wi-Fi disruptions on the 2.4 GHz band. We have the Smart LED line of products, like the Smart LED bulb, Smart LED Multicolor bulbs, etc., which do not use WiFi, they use ZigBee HA to communicate; this means they require a hub. The smart light will be connected to the same Wi-Fi network your mobile device is connected to. Restarting your Alexa-enabled device is always worth a try. 04 - Re-Enabled the Hue skill inside Alexa --- NOW everything works properly again. The easiest way to do this is by saying "Alexa, discover my devices." Choose Light as the device type. Update your router settings. Smart Card service. If your device has a screen, check the light on the device. In theory it shouldn't make any difference for Alexa. Alexa might seem to be unresponsive because your Echo is too far away from the router. Learn More. After logged in to the Alexa App, go to skills in the menu. Make sure you're calling the skill by the right name. Why doesn’t my Smart Plug turn on my device? Alexa App is Slow or Unresponsive; Alexa App OS and Software Version Compatibility; Download the Alexa App; Sign Out of the Alexa App; Turn Alexa Phone Notifications On or Off; Use the Alexa App on Computers ; What is the Alexa App? Alexa, Make My Home Network Smart with D-Link. It appears to be a problem with the app update and how it does not work with Alexa as advertised. Here are some ways to troubleshoot your Alexa Wi-Fi connection: Check the internet connection. See if this solves your streaming problems. See if Alexa can recognize your smart home device. Choose discover devices. The Sylvania smart bulbs I selected were the BR30 LED Light Bulb which is a 65-watt equivalent. I have followed all set up instructions, “discover device” instructions. Alexa skills are like voice-driven apps within the digital assistant. Both have worked fine with alexa however yesterday when I ask Alexa to turn living room light on she says ‘ok’ but the light didnt come on. … I tried the SN reset, many times, but Alexa still can’t discover my Hue light. I checked the Alexa app today and it says all my Philips Hue scenes and devices (basically the “Philips Lighting” skill) are “unresponsive”. For more information, visit Mygeeni.com. See if your internet is up and running. This is a problem with app to Alexa connection. Anyone else … Get the Latest Tech News Delivered Every Day, How to Fix Alexa Not Responding to Voice Commands, How to Fix Alexa Playing Music on the Wrong Device, How to Fix Alexa Not Operating a Specific Skill, How to Fix It When the Alexa App Says the Echo Is Offline, How to Fix It When Alexa Won't Connect to Wi-Fi, How to Fix It When Alexa Is 'Having Trouble Understanding Right Now', How to Connect Amazon Echo to Your Sonos Speakers, How to Connect Alexa to a Bluetooth Speaker, How to Fix Alexa Multi-Room Audio Not Working or Unreachable. Once you update your app, see if this resolves the calling problems. If you're asking Alexa to play music on an Echo device in one room, but another Alexa-enabled device starts playing music somewhere else, there are a few solutions to try. If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. … I assumed bulb blown. Both options load all of my devices into Alexa as expected, but the first option loads devices that are unresponsive. Did one of the bulbs in your Philips Hue smart lighting setup become “unreachable”? Complete device setup online. After switching channels, try streaming music again. Your Alexa-enabled device might not be able to stream properly because of its location. Make sure the Alexa-enabled device is in Wi-Fi range. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". If it isn't, take steps to restore your internet connection. Tap on the three lines in the upper left-hand corner. These troubleshooting steps apply to the Alexa App and Alexa-enabled devices, including the Echo Dot, Echo, Echo Plus, Echo Studio, and Echo Show. Alexa currently supports Advanced Audio Distribution Profile (A2DP SNK) and Audio/Video Remote Control Profile. If your Echo device can't pair to Bluetooth or the Bluetooth connection drops, double-check that you've set up the connection correctly. Alexa one minute can turn the smart plug on HS-100 other times it says it not responding. Try these steps first: Make sure that your smart home device is compatible with Alexa. The smart card resource manager service runs in the context of a local service. I have viewed the pics of bulbs online where the serial number is located. If there's already a group set up, try deleting it and setting up a new group. Alexa is a virtual assistant that controls Amazon Echo smart speakers and other smart devices with voice commands. Sometimes you issue a voice command, but Alexa and your Echo don't respond or respond with something like, "Sorry, I don't know that one," or "Sorry, I'm having trouble understanding you right now. Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a step? 3. If you choose this option, you'll need to register the device to your Amazon account and enter device settings into the Alexa app again. The Leviton app turns it on/off fine. Not anymore. Alexa devices use a USB power … Posted by 1 year ago. It stopped working again for me after about an hour. Well it partially worked. And of course, rebooting your Router and the connected Hue Hub is always the next thing to try. See if Alexa can now detect your smart home device. To check if Smart Card service is running. Your lights, your command. Make sure both the app and device are on the same Wi-Fi network and then see if Alexa can hear you. The message Device is unresponsive is shown for few secs. Thre are several reasons why Alexa and your Echo device might not be working together properly. Alexa can only detect Alexa-enabled smart devices. Enter your Wi-Fi password if asked, then tap Continue. Please try a little later." Go to Alexa app > Devices icon in the button right > Plugs – Look for plugs (Most likely to be named as First Plug or Second Plug) A simple restart often solves a host of mysterious tech problems. Someone told me I should try discovering my devices again and that worked, though I had to press the button on the Hue 2 hub first. Restart the Alexa app on your phone. Does the Smart Home system work without the hub? It appears to be a problem with the app update and how it does not work with Alexa as advertised. AR-110 Control Your Smart Home With the Alexa App for Android, How to Get an Amazon Echo Show Up and Running, Make sure your Echo has power and internet access, Make sure the Echo's microphone is turned on, Make sure your smartphone and Echo are on the same Wi-Fi network, Make sure the Alexa-enabled device is in Wi-Fi range, Reset the Alexa-enabled device to factory defaults, Make sure you've set up a smart home device group, Make sure the right Echo is set as your preferred speaker, Make sure your Alexa-enabled device is in Wi-Fi range, Make sure your contact information is correct, Make sure your smart home device is compatible with Alexa, Make sure Alexa and the Bluetooth device are properly connected, Make sure that your Bluetooth device uses a supported Bluetooth profile, Unpair and re-pair your Alexa device and Bluetooth device, Make sure you're calling the skill by the right name. Turns out the skill won’t link unless I press the button on the Hue2 hub which isn’t mentioned anywhere. If Alexa can't seem to stream music from Spotify or another streaming service, it's often a bandwidth or Wi-Fi connectivity problem. Not sure why since the Hue skill is already linked, unless the skill isn’t used anymore. The microphone is turned off if you have a solid red light ring or bar instead of a solid blue one. Alexa typically sits around completely dormant until called upon with the wake word (Alexa, Echo, Amazon, Computer). Sometimes, manually cycling the light is the only thing you need to do to restore … Alexa says Philips Hue devices unresponsive. Make sure the right Echo is set as your preferred speaker. Anyone else having problems with all devices in the Alexa app becoming unresponsive. For example, if you're in the kitchen and request music, the kitchen Echo responds. If you or another user accidentally disabled the skill, it won't work. Restart the Alexa app via its Settings menu and then relaunch the app. This simple action may restore Alexa control to your Smart Device. Alexa and Echo usually work seamlessly together, but sometimes problems can arise. If your Wi-Fi is down, reset it and see if that gets Alexa responding again. The easy fix is to make sure you are using the original power supply that came with the unit. A simple reboot may fix any glitches your modem and router are experiencing. Return to the Alexa app -> SMART HOME in the Alexa app. Find the skill's exact name, and then try again. I am emulating a real device via API. Go to Amazon's Alexa page and try to complete the setup there. However, switching on and off my Echo show resolved my problem. Ensure that you're calling a preset contact who can receive calls via their Alexa device. The devices still respond to voice commands. If restarting and relaunching the app didn't work, you may need to update the app. Restart your modem and router and see if this gets your music streaming again. Make sure your smartphone and Echo are on the same Wi-Fi network. Restart your Echo device. For example, you can't start the Jeopardy skill by calling it "that word game." Power cycle all C by GE light bulbs by turning them off at the power source for 20 seconds; Wait 60 seconds for the bulbs to reconnect ; Check to confirm this worked by giving a voice command or by controlling your lights in the Google Home app; Solution #3: If Solutions #1 and #2 do not work, you may need to do a hard reset … It's implemented as a shared service of the services host (svchost) process. I have set up the bridge and paired it with my Alexa app. Lavi says: November 7, 2020 at 3:30 am. When the message comes up you can not see the current state of the device. Update the Alexa app on your iPhone or Android. I now enabled the Alexa Hue skill again, and everything is back normal and just works. I’ve disabled the switch in Alexa and re-enabled it a couple of times. If Alexa doesn't discover your smart home device, here are some solutions to try. My Alexa no longer recognizes my Hue A1 “old version” bulb. Some of our frequently asked questions about the smart bulbs will be answered here including: Device setup, voice control, smart scenes, schedule/timer, removing or restoring a device or device information. If your Wi-Fi is down, reset it and see if that gets your music playing. Verify that the device still responds to commands through the Feit Electric app. Another low-tech tip is to move the Echo closer to where you're speaking. Close. An unplugged Echo or internet outage might be the reason Alexa's ignoring you. Once disabled, tap on Enable to Use … Try to reboot the smart device and re-discover on Alexa. Turn off any Wi-Fi-connected devices you aren't using and see if this solves your Wi-Fi connectivity problems. What Is the Amazon Echo Input and How Does It Work? If your smart plug has a red blinking light. When you add all your Alexa-enabled smart home devices to a group, Alexa can respond more intelligently to your requests. Reduce Wi-Fi congestion. Check the Echo device's software version and update it if necessary. Move it closer to the router and away from walls, metal objects, or other possible sources of interference. If you're not speaking clearly, Alexa may not understand the name of the contact you're trying to call. Amazon Echo devices can take the place of a home phone. Check for device or setup issues. See if rebooting your modem and router fixes Alexa's Wi-Fi connectivity issues. I tried disabling and deleting all devices. If you want to set one of your Echoes as your default speaker, designate this in Alexa's settings. I've enabled and disabled the skill and ran "discover my devices" and nothing worked. Echo devices might be grouped improperly, or there might be Wi-Fi issues. The key is you need to press the button on the Hue hub when linking the skills and discovering devices. Same here, Alexa with Hue skill is definetly broken since last update, it won't control any of my lights anymore. The app version is on my Samsung S5 and is version 1.23. Alexa can't make calls if the Echo isn't properly connected to the internet. Make sure things are labelled 'light', 'heating' and so on. Tap on DEVICES, scroll to the bottom, and tap DISCOVER. The Smart WiFi LED bulbs do use WiFi and thus can be setup without a hub. Here's what you should do: Check the Wi-Fi connection. Things can get messy when you end up with duplicate lights in your Alexa set up. Here's how to quickly troubleshoot the eight most common issues you may encounter with Alexa and your Echo devices. Input your Geeni account username and password. She's written tips and tutorials for Microsoft Office applications and other sites. 02 - Did a "forget all my devices" from here:https://alexa.amazon.com/spa/index.html#appliances ( this can also be done from within the Alex app itself ). If it's orange, the Wi-Fi connection isn't working properly. Of course, as a smart home blogger, my job is to look into why that happens and what we can do to fix it. Harmony hub, Ring and Yamaha Multicast. Archived. I tried the SN reset, many times, but Alexa still can’t discover my Hue light… Check your Alexa voice history. See if this solves your calling problems. - I even got a notification in the Alexa app that it found the Hue now ... which I have not seen before the update of the app ... the notifications on my Android 9.0 phone, say something like: "New light found, named XXXXXXXX, to control it say ..... ", "New light found, named YYYYYYYY, to control it say ..... ", "New light found, named ZZZZZZZZ, to control it say ..... ". Unplug and re-plug the Smart Plug. … Hurray!! Alexa can stream live video from your camera to Amazon Fire TV, Echo Show, or Echo Spot. 1. If Alexa and your Echo aren't responding, try changing the wake word and see if that gets your smart speaker and digital assistant back up and running. Make sure your smartphone and Echo are on the same Wi-Fi network. It worked fine with Alexa and all the … Multi-room audio lets you control music playback on Echo speakers. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. Test the Wi-Fi password on another device, and if necessary, change it and try connecting Alexa again. This is because an underlying problem with Alexa and Alexa-enabled devices can cause several issues. Turn off any Wi-Fi-connected devices you aren't using and see if this solves your streaming problems. After a few second your Geeni devices will be displayed under smart home in the Alexa app. Tap on Wyze and then Disable Skill. Alexa says Philips Hue devices unresponsive. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a step? Restart the Alexa app on your phone. Went to Hue app, turned light on- it worked. Restart the Alexa app via its Settings menu and then relaunch the app. 5 things to consider before installing smart light switches. 1. If necessary, restore your internet connection and then try calling again. Whatever the cause of your Alexa and Echo miscommunication, some easy troubleshooting steps will have them back in sync in no time. Took it out of lamp, but back in, switched lamp on and off manually the light worked. However, there … To resolve most discovery issues with your Amazon Smart Plug, try these steps. Here's what to do: Make sure your smart home device is compatible with Alexa. Reply. You might not have one of the Smart WiFi LED bulbs. Last night I noticed that Alexa can’t control my Philips Hue lights by scene or group. I have checked the network and it is on 2.4 GHz and I have enabled skills in Alexa and Alexa find the device but still can't manage the devices. If all else fails, try resetting the Alexa-enabled device back to factory defaults to fix the issue. The instructions may vary depending on your device, but they should be roughly the same. By connecting your smart plug to the Amazon Echo, you can ask Alexa to control your non-smart appliances. How to Connect a Smart Plug to your Alexa. Alexa says it’s unresponsive. You need to reference the right name when starting a skill. Written by Feit Electric Make sure your Alexa-enabled device is in Wi-Fi range. This smart plug really is amazing, I can walk out of my bedroom, tell Alexa good morning and not only do I get my weather report, but my living room light turns on. Within the Alexa app, the thing to do is make sure things have unique names. I also have a plug set up in my bedroom so that my bedside lamp can be connected to it. 03 - Discover my devices, while pushing the Hub's button- at this point, still nothing worked. If your smartphone and Alexa app are on a different Wi-Fi network than your Echo, your Echo won't be able to respond. How do I reset the KX-HNB600 hub and re-start the initial setup? Check what Alexa heard. Help & Questions. Reset the Echo to factory settings. Restart the … You may be attempting to add a new smart home device, but Alexa can't detect it. Double check whether Kasa App can remotely control the device or not. Make sure that your Bluetooth device uses a supported Bluetooth profile. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. Tricia Goss has been a writer and editor for 10+ years. In the Windows Task Manager dialog box, select the … Reset the Alexa-enabled device to factory defaults. If you're not speaking clearly, Alexa may seem baffled by your voice command. Move it closer to the router and see if this solves the problem. Tap on Your Skills. Alexa can make calls only when you've set up your contacts correctly. Try reboot the device and re-discover on Alexa. As I stated above the app works with the switches but no longer with Alexa since the update. Update the software version on your Echo. Check your Echo's internet connection. I myself disabled the skill since someone said the skill was not needed anymore inside Alexa app, and ran a re-discovery while pushing the Philips Hue hub's button, and everything was discovered correctly BUT when I say "Alexa, turn on the lights" I always get a reply "Sorry, couldn't find a device named lights" !?!#!? This is usually caused by a third-party integration, which adds your Hue bulbs again. She may have heard, "Call the chin" instead of "Call Gretchen.". If your smartphone and Alexa app are on different Wi-Fi networks, your Alexa won't' be able to detect an Echo or other Alexa-enabled device. You should be able to control after 30-45 seconds; b. Make sure the Echo's microphone is turned on. If Alexa isn't responding properly, there are some easy fixes to try. Make sure your Wi-Fi password is correct. Your Alexa-enabled device might not be in the Wi-Fi range. 7 things to know about smart lights before you buy a boatload of them. For example, if the Echo in your kitchen is named after its location, you can say, "Alexa, play Coldplay in the kitchen.". Tap on Skills & Games. A simple software glitch may be the problem. No matter what the problem, when all else fails, try resetting your Amazon Echo device to its original settings as a last resort. If Alex's having issues connecting to Bluetooth, here's what you should do: Make sure Alexa and the Bluetooth device are properly connected. It’s fixed for me. This does not exist on my … The cord is stuck behind my nightstand and it’s hard to reach. Asked Alexa, ‘ok’ but didnt come on. Smart lighting is a great place to start in building your smart home. Any new lights will be added to your devices for Alexa to control. After all that things are working again. Whether your hands are full, you’re fumbling to find the light switch, or you want some peace of mind while away, Alexa is there to help — just say “Alexa, turn on the lights.” Pairing Philips Hue with Alexa lets you light your home your way. The Alexa app discovers my other items I.E. https://www.amazon.com/product-reviews/B01LWAGUG7/ref=cm_cr_arp_d_viewopt_srt?sortBy=recent&pageNumber=1. This way, whenever you request music, only the designated Echo responds. 2. Here's a look at the 8 most common Alexa and Echo problems that users encounter with Alexa and their Echo devices, along with some simple fixes. Go to the detail page for the corresponding smart home skill for a list of compatible devices. Read the edits of my comment. Register in Alexa & login into app. Look, No Hands! Make sure your Echo is in Wi-Fi range. Enjoy Alexa compatibility now with D-Link smart plugs and cameras. When you add more LIFX to your home, you may quickly add them to Alexa for voice control. Visit our smart bulbs FAQ page today. Everything else in the house seems to be working: Echo Plus, 4 Echo Dots, Philips Hue bulbs, Jinvoo Smart Plugs, streaming music. Help & Questions. Note: Some manufacturers listed may not be available in all countries. Alexa won't be able to execute a skill if the Wi-Fi is down or not connected correctly. Disable and re-enable the skill. A simple restart may fix Alexa and the Echo's Wi-Fi connectivity issues. This simple troubleshooting step sometimes jogs the skill back to action. After restarting the Alexa app, restart your Echo and then see if Alexa can detect it. Try a manual reset. This is a simple, basic troubleshooting step, but it's worth it to make sure. When I switch on light, a new ReportState is sent over, but no TurnOn directive hits my lambda function. If it does, the issue is with your Alexa smart product. See if Alexa can respond to your commands. Check what Alexa heard. Press question mark to learn the rest of the keyboard shortcuts, https://alexa.amazon.com/spa/index.html#appliances. See if restarting your Echo solves the problem of Alexa not responding. And votes can not be available in all countries of `` Call the chin instead. Music from Spotify or another streaming service, it wo n't be able to control after 30-45 ;. To where you 're calling a preset contact who can receive calls via their Alexa device and your account... €¦ make sure your Alexa-enabled device is fully charged and close to your requests it. Up the connection correctly to Amazon 's Alexa page and try to complete the setup there skill back action! Echo 's microphone is turned on your Echoes as your default speaker, designate in! Your Wi-Fi camera view restricted to why is my smart light unresponsive alexa Echo devices might be the of! Group, Alexa may not understand the name of the contact you 're in the Alexa app today and says! 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